Client Service Representative - $21.50 / h - Remote

JunkLuggers Canada; Kamloops; Remote; CAD 60,000 - 80,000; Part time

Job summary

A leading customer service company in Kamloops is seeking individuals for customer assistance roles. Candidates will help manage customer interactions and inquiries while working flexible hours. Required skills include at least one year of sales experience and strong communication abilities. The position offers $21.50 CAD per hour in a supportive environment dedicated to customer satisfaction and environmental sustainability.

Qualifications

• At least 1 year of sales experience required.
• Strong verbal and written communication skills, including grammar, punctuation, and spelling.

Responsibilities

• Assist customers in understanding the Junkluggers service and schedule.
• Handle customer interactions through various channels.
• Address customer needs from booking an appointment to general inquiries.

Skills

Sales experience

Strong communication skills

Job description

Overview

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and doing our part to protect the planet. Our unique service was created to combine our passion for customer satisfaction with our commitment to environmental sustainability.

Responsibilities

• Assist the customers in understanding The Junkluggers service and schedule.
• Handle customer interactions through various channels, including phone, email, text message and others.
• Comprehensive Customer Assistance: Address a broad spectrum of customer needs, from booking an appointment to customers' general inquiries.
• Communicate directly with customers regarding current and future service requests, which includes but is not limited to scheduling, rescheduling, and canceling appointments.
• Quickly evaluate customer needs and provide efficient and effective options, demonstrating flexibility and adaptability in handling diverse customer requests.

Gig Details

• Earn $21.50 CAD per hour.
• Fees apply: $2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee.
• Work a minimum of 20 hours per week; you can work more hours if you would like to.
• Set your own flexible schedule between Monday-Friday: 7:30am-11:00pm EST (Peak: 9:00am-4:00pm EST) Saturday: 7:30am-8:00pm EST (Peak: 7:30am-8:00pm EST) Sunday: 9:00am-8:00pm EST (Peak: 11:00am-3:00pm EST).

Experience & Skills Requirements

• At least 1 year of sales experience (required).
• Strong verbal and written communication skills, including grammar, punctuation, and spelling (required).
• Must render at least 20 hours per week following the Operating / Peak Hours stated above.
• Strong verbal and written communicator.

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