Client Service Professional, Personal Debt Solutions

BDO; Halifax; In loco; CAD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible personal time off

Benefits from day one

Wellness reimbursements

Inclusive workplace

Descrizione del lavoro

BDO Halifax is seeking a Client Service Professional on a 12-month contract to join the Office Administration team. You will welcome clients, route inquiries, and provide essential administrative support to partners and staff, ensuring smooth daily operations.

We value integrity, respect, and collaboration, and offer a people-first environment with opportunities for learning and development, flexible hours where possible, and a comprehensive benefit package.

Competenze

• Experience in a professional reception role and general administrative duties is advantageous.
• Business Diploma, Office Administration course or similar is highly regarded.
• Ability to stay organized in a busy work environment.
• Ability to support high level management demands with attention to detail.

Mansioni

• Attend to customer inquiries by phone or walk-in in a timely and professional manner.
• Receive and route calls, provide directory assistance, and direct inquiries to proper departments or individuals.
• Provide administrative support and coordinate meetings with clients and for office functions.
• Handle various administrative tasks, including invoices for payment, letters, calendar management and mail.
• Maintain the front desk and reception area in an organized and professional manner.
• Process payments and ensure security at night and holidays.
• Set up meeting rooms for training and events.
• Maintain appearance and cleanliness of kitchen and meeting rooms.
• Assist in document preparation, electronic filing, and shared email inbox management.

Conoscenze

Communication skills

Organizational skills

Time management

Confidentiality

Overtime availability

Customer service

Formazione

Business Diploma / Office Administration

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Putting people first, every dayBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityOur Halifax office is looking for a Client Service Professional to join the Office Administration team on a 12-month contract . The successful candidate will own the following responsibilities:Attending to customer inquiries; whether by phone or walk-in, in a timely and professional mannerReceiving and routing calls, providing directory assistance, and directing inquiries to proper departments or individualsProviding administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functionsHandling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etcReceiving and processing paymentsMaintaining the front desk and reception area in an organized and professional mannerSort and deliver incoming mail, cheques, and courier packages, post outgoing mailAssisting in setting up of meeting rooms for training and various eventsMaintain the appearance and cleanliness of the kitchen and meeting roomsEnsure reception is open/closed appropriately, ensure security requirements are set each night and holidaysProviding administrative support where needed to the team including, but not limited to, document preparation, electronic filing of documents internally and externally, and maintaining a shared email inbox with another reception team.Various other duties as requiredHow do we define success for your role?You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and CollaborationYou understand your client’s industry, challenges, and opportunities; the client describes you as positive, professional, and delivering high-quality workYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops, retains & attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional development.Your experience and educationExperience in a professional reception role and general administrative duties is advantageousA Business Diploma, Office Administration course or similar is highly regardedAbility to stay organized within a busy work environmentAbility to support high level management demands with a strong attention to detailDeadline and detail-oriented with the ability to work independentlyExceptional time management, organization and prioritization skillsAbility to work with and maintain confidentiality with sensitive informationProfessional demeanorProficiency with Microsoft Office SuiteExcellent communication and interpersonal skillsAbility to work flexible hours and overtime as neededWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026 . This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.At BDO, our people experience is guided by three core pillars— Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.Our firm is committed to providing an environment where you can be successful in the following ways:We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.We support your achievement of personal goals outside of the office and making an impact on your community.We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purposeWe encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firmGiving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us .Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.Privacy Policy | BDO CanadaReady to make your mark at BDO? send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page .