Client Service Professional, Personal Debt Solutions

BDO Canada; Halifax; Sur place; CAD 38 000 - 46 000; Plein temps

Résumé du poste

BDO Canada in Halifax is seeking a Client Service Professional to join the Office Administration team on a 12-month contract. The role involves front-desk duties, handling inquiries by phone or walk-in, routing calls, scheduling meetings, and supporting the local partner and staff with day-to-day operations.

You will maintain reception, process invoices and payments, manage mail and couriers, and help prepare documents while upholding BDO's values of integrity, respect and collaboration.

Qualifications

• Experience in a professional reception role and general administrative duties is advantageous
• Business Diploma or Office Administration training is highly regarded
• Advanced MS Office skills and calendar management are essential
• Ability to stay organized in a busy office environment
• Strong communication and confidentiality with sensitive information

Responsabilités

• Attending to customer inquiries; whether by phone or walk-in, in a timely and professional manner
• Receiving and routing calls, providing directory assistance, and directing inquiries to proper departments or individuals
• Providing administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functions
• Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etc
• Receiving and processing payments
• Maintaining the front desk and reception area in an organized and professional manner
• Sort and deliver incoming mail, cheques, and courier packages, post outgoing mail
• Assisting in setting up of meeting rooms for training and various events
• Maintain the appearance and cleanliness of the kitchen and meeting rooms
• Ensure reception is open/closed appropriately, ensure security requirements are set each night and holidays
• Providing administrative support where needed to the team including, but not limited to, document preparation, electronic filing of documents internally and externally, and maintaining a shared email inbox with another reception team.
• Various other duties as required

Connaissances

Excellent communication

Interpersonal skills

Time management

Organizational skills

Detail-oriented

Professional demeanor

Confidentiality

Formation

Business Diploma

Office Administration course

Outils

Microsoft Office Suite

Description du poste

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Our Halifax office is looking for a Client Service Professional to join the Office Administration team on a 12-month contract . The successful candidate will own the following responsibilities:

• Attending to customer inquiries; whether by phone or walk-in, in a timely and professional manner
• Receiving and routing calls, providing directory assistance, and directing inquiries to proper departments or individuals
• Providing administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functions
• Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etc
• Receiving and processing payments
• Maintaining the front desk and reception area in an organized and professional manner
• Sort and deliver incoming mail, cheques, and courier packages, post outgoing mail
• Assisting in setting up of meeting rooms for training and various events
• Maintain the appearance and cleanliness of the kitchen and meeting rooms
• Ensure reception is open/closed appropriately, ensure security requirements are set each night and holidays
• Providing administrative support where needed to the team including, but not limited to, document preparation, electronic filing of documents internally and externally, and maintaining a shared email inbox with another reception team.

Various other duties as required

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration
• You understand your client's industry, challenges, and opportunities; the client describes you as positive, professional, and delivering high-quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development.

Your experience and education

• Experience in a professional reception role and general administrative duties is advantageous
• A Business Diploma, Office Administration course or similar is highly regarded
• Ability to stay organized within a busy work environment
• Ability to support high level management demands with a strong attention to detail
• Deadline and detail-oriented with the ability to work independently
• Exceptional time management, organization and prioritization skills
• Ability to work with and maintain confidentiality with sensitive information
• Professional demeanor
• Proficiency with Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to work flexible hours and overtime as needed

Why BDO?

Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2026 . This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars- Do work with genuine care, Do what matters with purpose, and Do what's next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
• We support your achievement of personal goals outside of the office and making an impact on your community.
• We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
• We encourage innovation and forward thinking, empowering you to embrace what's next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We're committed to supporting your overa