Client Service Manager - Hybrid - IW-9677

DGA Careers; Pitt Meadows, North Vancouver, Coquitlam, City of Langley, Burnaby; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking multiple Client Service Managers to join their Construction division. This role offers significant growth potential and the chance to work on large accounts. The ideal candidate will bring over five years of commercial insurance experience and a Level 2 license. Responsibilities include managing client accounts, ensuring accurate insurance coverage, and maintaining organized policy files. Join a dynamic team that values communication and customer service excellence, and take your career to the next level in a supportive environment where your contributions truly matter.

Qualifications

• 5+ years of commercial insurance experience is required.
• Must have a Level 2 insurance license or be working towards CIP designation.

Responsibilities

• Manage a book of business and propose coverage solutions.
• Ensure timely issuance of certificates of insurance.

Skills

Communication Skills

Customer Service

Detail-oriented

Account Management

Education

Insurance Broker Level 2 License

CAIB

CIP

CIP Partial Completion

Job description

Date of modification:

Job number: IW-9677

Detail

Job title: Client Service Manager - Hybrid

Description

Our client is looking for multiple Client Service Managers to join the Construction division! The opportunity provides lots of room for growth and opportunities to work on large accounts. The ideal candidate must have a Level 2 license and at least 5 years of commercial insurance experience.

Responsibilities and Duties include but are not limited to:

• Proactively manages a book of business by reviewing clients’ exposures, gaps in coverage, and loss history and proposes appropriate coverages and/or solutions with Client Executive.
• Works with a Client Service Assistant to ensure all certificates of insurance are issued accurately and in a timely manner.
• Works with insurers to provide coverage solutions to better meet our clients’ changing operations and as new products are being offered.
• Maintains policy files and/or electronic files to ensure that they are organized and up to date.
• Participates in industry functions and targeted public relations activities.

Requirements:

• 5 years+ commercial insurance experience.
• Insurance Broker Level 2 License or working towards CIP designation.
• Prior exposure in Construction is an asset.
• Detail-oriented individual with excellent communication and customer service skills.

Interested candidates please contact Vanessa Ip at 778-383-9790 ext. 105 or forward your resume in confidence to vanessa.

Information

• Job Type: Full-Time
• Education: CAIB, CIP, CIP Partial Completion, Insurance License Level II.
• Expertise: Account Management, Customer Service - Commercial.
• Minimum experience required: 5 to 6 Years.