Client Service Manager - Hybrid - IW-9677

DGA Careers; Pitt Meadows, North Vancouver, Coquitlam, City of Langley, Burnaby; On-site; CAD 70,000 - 90,000; Full time

Job summary

DGA Careers seeks a Client Service Manager for its Construction division, offering extensive growth opportunities and the management of large accounts. The ideal candidate will possess a Level 2 insurance license and a minimum of 5 years of commercial insurance experience, demonstrating strong customer service and communication skills.

Qualifications

• Minimum 5 years of commercial insurance experience required.
• Insurance Broker Level 2 License or working towards CIP desirable.
• Prior exposure in Construction is an asset.

Responsibilities

• Manages a book of business, reviewing clients’ exposures and proposing coverage solutions.
• Works with a Client Service Assistant for accurate certificate issuance.
• Maintains organized policy files and participates in industry events.

Skills

Communication

Customer Service

Attention to Detail

Education

Insurance Broker Level 2 License

CAIB

CIP

CIP Partial Completion

Job description

Date of modification: May 6, 2025

Job number: IW-9677

Detail

Job title: Client Service Manager - Hybrid

Description

Our client is looking for multiple Client Service Manager to join Construction division! The opportunity provides lots of room for growth and opportunities to work on large accounts. The ideal candidate must have Level 2 license and at least 5 years commercial insurance experience.

Responsibilities and Duties include but are not limited to:

• Proactively manages a book of business by reviewing clients’ exposures, gaps in coverage, and loss history and proposes appropriate coverages and/or solutions with Client Executive
• Works with a Client Service Assistant to ensure all certificates of insurance are issued accurately and in a timely manner
• Works with insurers to provide coverage solutions to better meet our clients’ changing operations and as new products are being offered
• Maintains policy files and/or electronic files to ensure that they are organized and up to date
• Participates in industry functions and targeted public relations activities

Requirements:

• 5 years+ commercial insurance experience
• Insurance Broker Level 2 License or working towards CIP designation
• Prior exposure in Construction is an asset
• Detailed-oriented individual with excellent communication and customer service skills

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Vanessa Ip at 778-383-9790 ext. 105 or forward your resume in confidence to vanessa

Information

• Job Type: Full-Time
• Education: CAIB, CIP, CIP Partial Completion, Insurance License Level II
• Expertise: Account Management , Customer Service - Commercial
• Minimum experience required: 5 to 6 Years