Client Service Lead, North America

Next Matter GmbH; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking passionate individuals to join their remote-first team, dedicated to redefining operations and enhancing the future of work. This role offers the chance to be part of a diverse team that values empathy, quality, and integrity. With a focus on professional development, employees will enjoy flexible hours and the autonomy to define their workplace. The company encourages collaboration and personal relationships through quarterly offsites, ensuring a fulfilling work environment. If you are ready to make a measurable impact and grow your career, this opportunity is perfect for you.

Benefits

Flexible hours

Autonomy in workplace setting

Quarterly offsites

Competitive salary

Stock options

Qualifications

• Seeking individuals who are eager to learn and develop their skills.
• Experience in operations and automation is beneficial.

Responsibilities

• Support operations teams in achieving their core business goals.
• Contribute to the development of an innovative operations platform.

Job description

Join the team that’s redefining the future of operations

We’re aiming to redefine how people build and operate their businesses, and in doing so, shape the future of work for people and companies across industries.

Join an international, diverse team of experienced professionals who challenge each other to continually learn and develop their personal skillset everyday.

Customer Impact

Help operations teams to succeed with their core business operations and automation initiatives.

Product Impact

Be a part of our innovative operations platform, which takes part in liberating the world from menial tasks and overwhelm.

Professional Development

Accelerate your professional development in a highly entrepreneurial setting with on-the-job and off-the-job training and various step-up opportunities.

Smart Remote

Walk the talk - we power the future of work and also live it. A remote first approach that encourages innovative collaboration methods, while making sure that we maintain personal relationships (for example quarterly offsites as a full team).

Receive benefits beyond competitive salary and stock options with flexible hours, autonomy to define your workplace setting and more.

Values

What guides us

Caring

We value empathy, respect, and awareness for our team and customers. Doing this allows us to create a work environment where people can develop their professional careers and honor private commitments.

Quality

We strive for excellence in everything we do while owning failures along the way. Each setback and step forward helps us to continuously learn and improve to provide quality products and services to help our customers scale.

Impact

We define clear outcomes and results to generate a measurable impact for our customers. Our team's pragmatic approach to problems helps us to deliver products and services efficiently.

Integrity

We believe that integrity and honesty are the foundation of trust in any relationship. At Next Matter, we bring a candid attitude to our work and are sincere in our mission to help each other and our customers grow.

We balance joint creation and individual contributions to create a fulfilling remote-first workplace. Our team continuously brings together diverse hearts, minds, and viewpoints to collaborate on improved processes and deliver the finest results.