Client Service Coordinator

Bayshore HealthCare; Fredericton; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking homecare provider as a Client Service Coordinator, where your role is crucial in delivering exceptional customer service. This position offers the opportunity to make a real difference in clients' lives while working in a supportive environment that values your contributions. With opportunities for career growth, company-sponsored health benefits, and a commitment to equity and inclusion, you'll thrive in a culture that embraces individual differences. If you're passionate about making a positive impact in healthcare, this could be the perfect fit for you.

Benefits

Company-sponsored health and dental benefits

Paid orientation and training

Opportunities for career growth

Accessible managers who listen and support

Qualifications

• Minimum Secondary School Diploma; completion of a related course preferred.
• At least two years of related customer service experience, preferably in healthcare.

Responsibilities

• Answering service inquiries and scheduling field employees for client care assignments.
• Delivering outstanding customer service to clients.

Skills

Exceptional communication skills

Interpersonal skills

Keyboarding

Windows scheduling software

Proficiency in English

French language skills

Education

Secondary School Diploma

Medical Terminology course

Tools

Standard office equipment

Job description

Make “being the difference” your Career.

Bayshore is seeking a Client Service Coordinator to join our team. This vital customer service role involves answering service inquiries and scheduling field employees for client care assignments.

If your calling is to make a “difference” by delivering outstanding customer service, a career with Bayshore could be the perfect fit for you!

We value our Bayshore employees with:

• Company-sponsored benefits (health and dental) for you and your family
• Paid orientation and training
• Opportunities for career growth
• Accessible managers who listen and support your important work

Job Qualifications

Education: Minimum - Secondary School Diploma; completion of a related course such as Medical Terminology is preferred.

Experience: At least two years of related customer service experience, preferably in healthcare.

Skills and Abilities: Exceptional communication and interpersonal skills are required. Ability to work independently and as part of a team. Competency in keyboarding and Windows scheduling software. Ability to operate standard office equipment. Proficiency in written and spoken English; French language skills are a plus for branches serving French-speaking clients.

As Canada’s largest and leading homecare provider, join us as we continue our 50+ year tradition of supporting our staff to make “being the difference” a career!

Bayshore is committed to a safe, high-quality environment for staff and clients. Depending on provincial regulations and the position, new hires may need to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu, etc. Please consult with the recruiter for specific requirements. Medical and other exemptions will be considered on a case-by-case basis, in accordance with Human Rights legislation.

Our commitment to Equity, Diversity & Inclusion strengthens us. We strive to create a culture of belonging, embracing individual differences through programs, resources, and policies that support each person's purpose, potential, and well-being.

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act and applicable Human Rights Codes.