client service clerk

Two Bay Enterprizes Limited; Moosonee; On-site; CAD 60,000 - 80,000; Full time

Job description

• Education :

Education

• Secondary (high) school graduation certificate

Work setting

• Rural area
• Willing to relocate
• Private sector
• Retail / wholesale establishment / distribution centre
• Staff accommodation available
• Transportation

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Receive and log complaints
• Receive credit and employment applications
• Receive payments
• Sell merchandise

Security and safety

• Criminal record check

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Overtime required
• Work under pressure
• Bending, crouching, kneeling
• Hand-eye co-ordination
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?