Client Representative

Portia Management; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a vibrant and expanding company as a Client Representative in St. John! This role is perfect for those passionate about customer service and eager to grow. You'll be at the forefront of customer interactions, resolving issues, promoting products, and delivering exceptional experiences. If you thrive in a dynamic environment and possess strong communication skills, this opportunity is tailor-made for you. Be part of a team that values growth, collaboration, and success, and take the next step in your career with us!

Qualifications

• Proven track record in communication and customer interaction.
• Exceptional organizational, written, and oral communication skills.

Responsibilities

• Be the go-to contact for customers, offering exceptional solutions.
• Document and process customer orders to ensure accuracy.

Skills

Communication Skills

Customer Interaction

Organizational Skills

Sales Techniques

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

Are you ready to embark on a thrilling career journey with Portia Promotions? We are a vibrant, expanding company on the lookout for an exceptional Client Representative to join our dynamic St. John office! If you’re passionate, driven, and eager to grow and learn, this opportunity is tailor-made for you!

At Portia, we celebrate the unique skills each team member brings. We are dedicated to fostering an environment where growth and development are paramount. Continuous learning is our mantra, and we empower our employees to hone their marketing strategies and sales techniques.

As a Client Representative, you will be the heartbeat of our customer interactions. You’ll resolve support issues, promote new products and services, and deliver unparalleled customer experiences. We seek a customer satisfaction superstar who is a confident, collaborative team player with a contagious enthusiasm for work!

Client Representative Responsibilities:

1. Be the go-to contact for customers, offering exceptional product and service solutions.
2. Leverage your comprehensive training and knowledge to address customer queries accurately and recommend the best products and services.
3. Showcase the benefits of our services and boost sales revenue through effective educational techniques.
4. Handle customer interactions with care, composure, and understanding, providing precise, agile, and transparent support.
5. Meticulously document and process customer orders to ensure accuracy and efficiency.
6. Participate in daily meetings and weekly training webinars to stay updated on changes and enhance your program knowledge, systems, and processes.
7. Report directly to the Account Management team, providing insights to enhance customer satisfaction, establish goals, and develop new sales skills.
8. Strive for excellence in your duties, consistently delivering exceptional results.
9. Maintain a professional demeanor, embodying top-level professionalism at all times.

The Ideal Applicant:

1. Has a proven track record in communication and customer interaction through previous experience in sales, customer service, support, or client acquisition.
2. Possesses exceptional organizational, written, and oral communication skills, effectively used in a professional setting.
3. Is passionate about working closely with people and thrives in a dynamic environment.
4. Exhibits key qualities such as empathy, responsiveness, patience, conscientiousness, and a customer-centric mindset.
5. Has excellent interpersonal skills and excels at building relationships through meaningful conversations.
6. Is willing to undergo a comprehensive background check, work full-time, and commute to the office daily.

At Portia, our passion for success, quality service, integrity, and team collaboration is unwavering. We believe that excellent communication skills, great teamwork, and a strong customer-centric approach are the keys to achieving our goals. If you possess these qualities and are eager to build a career in sales and account management, we would be thrilled to welcome you to our team!