Client Relationship Manager, Canadian Commercial Banking - Ottawa, Ontario

Scotiabank; Ottawa; On-site; CAD 80,000 - 105,000; Full time

Job summary

A leading bank in the Americas is seeking a Client Relationship Manager in Ottawa to manage a portfolio in Canadian Commercial Banking. The role involves developing sales strategies, engaging with clients, and ensuring a high level of service. Ideal candidates will have a business degree and strong sales experience. Join a team committed to a high-performance culture and nurturing client relationships.

Benefits

Inclusive work environment

Opportunity for personal growth

Team-focused culture

Qualifications

• Strong proven experience pursuing a business development program.
• Previous work experience of at least two to four years in commercial banking.
• Ability to travel within the assigned territory.

Responsibilities

• Develop and implement a marketing strategy for sustainable growth.
• Drive client primacy through sales of commercial products.
• Build and maintain a market profile with internal and external contacts.

Skills

Strong communication skills

Relationship management

Sales/Closing skills

Negotiation skills

Commercial Credit skills

Education

Undergraduate degree in business or economics

Job description

Overview

Title: Client Relationship Manager, Canadian Commercial Banking - Ottawa, Ontario

Requisition ID: 237255

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Client Relationship Manager, Canadian Commercial Banking - Ottawa, Ontario

The Client Relationship Manager (CRM) is responsible for identifying prospects in target markets and managing a client portfolio of standard to moderate complexity. This includes developing robust sales pipelines, engaging in client planning activities with partners, conducting sales calls and qualifying opportunities based on client needs and a high level of due diligence. The role is specific to the Growth segment of Canadian Commercial Banking, which includes clients with annual sales between $5MM-$15MM and credit authorizations from $1MM-$5MM. The Client Relationship Manager possesses a good understanding of financial products and services and focuses on delivering the full bank offering and driving primacy in relationships with our clients.

Is this role right for you? In this role, you will:

Responsibilities

• Promote the development and profitable growth of the Canadian Commercial Banking portfolio in the assigned market area:
• Developing and implementing a marketing strategy to maximize business development opportunities for sustainable growth within the bank’s risk appetite.
• Developing sales plans for prospects and existing clients.
• Identifying prospects/referrals from other internal/external network.

• Pursue a business development program within the assigned market area according to agreed-upon growth objectives:
• Driving client primacy through sales of credit and non-credit commercial products to prospects and clients.
• Identifying and facilitating the involvement of key Bank resources and stakeholders to further business interests
• Maintaining effective follow-up with prospects/referrals on any unsuccessful opportunities.

• Build and maintain a market profile in the assigned market area with both internal and external contacts:
• Participating in local professional and community events and associations to develop and expand network of contacts.

Ensures all aspects of assigned relationships receive ongoing attention, as required to maintain, improve, grow and retain the relationship.

• Partner with Credit Solution Associate on credit portfolio:
• Collaborating to optimize lending structure and provide ad hoc support through the origination and annual review process.
• Ensuring all documentation is properly prepared in advance of going to the client.

Qualifications

• Post-Secondary Education: Undergraduate degree in business or economics or work equivalency.
• Strong proven experience pursuing a business development program within an assigned market area.
• Previous work experience of at least two to four years, within commercial banking, and business development.
• Strong communication and interpersonal skills are essential to this position.
• Have a proven record of strong sales/closing skills.
• Strong relationship management skills and a strong market network.
• Strong Sales/Closing and negotiation skills
• Strong Commercial Credit skills.
• Strong knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model, to provide integrated financial solutions.
• Ability to travel within the assigned territory - Vehicle required

Benefits

• What’s in it for you?
• Be part of an over-all proven successful member of the Canadian Commercial Banking team.
• Be part of a team, and champion, with a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Be part of a team that builds and maintains a market profile in the assigned market area with both internal and external contacts.
• The opportunity to champion a high-performance environment and contribute to an inclusive work environment.

Location(s): Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.