Client Relations (Full Time, Employee)

Normac; Markham; Remote; CAD 45,000 - 65,000; Full time

Job summary

A leading company in insurance appraisal seeks a motivated Client Relations employee to support growth in Ontario. This full-time position involves expanding client relationships, identifying new business opportunities, and contributing to marketing strategies, all within a collaborative environment. Ideal for a junior professional eager to develop in sales and marketing.

Benefits

Group benefits including Employee Assistance Plan

Group RRSP matching plan

Birthday day off

Three weeks paid vacation plus extra time at Christmas

Paid sick and personal days

Employee rewards and recognition program

Qualifications

• 1-2 years of experience in sales, client relations, or marketing.
• Strong sales, communication, and interpersonal skills.
• Ability to strategize and identify growth opportunities.

Responsibilities

• Maintain and expand business relationships to maximize revenue.
• Identify, qualify leads, and close new clients across Ontario.
• Plan and execute trade shows and external events.

Skills

Sales skills

Interpersonal skills

Communication skills

Analytical skills

Problem-solving

Education

1-2 years experience in sales, client relations, or marketing

Tools

Microsoft Office

CRM software

Job description

We are looking for a bright, motivated, and results-driven Client Relations employee to join our GTA operations. Reporting to the VP, Corporate Development, this GTA-based position will play a critical role in the company's growth as we expand our presence in Ontario and beyond. It is an excellent opportunity for a junior professional interested in sales, client relations, and marketing to contribute to Normac's growth.

The role will build upon and reinforce Normac's market position by identifying new business opportunities, building and maintaining strategic relationships with real estate professionals, and supporting marketing initiatives. The work is diverse, challenging, and rewarding, allowing you to be hands-on and wear multiple hats as we expand. This is a full-time work-from-home position, but regular travel throughout Ontario is required for events and meetings.

Required Education :

Job Responsibilities :

• Maintain and expand existing business relationships to maximize revenue through meetings, lunch-and-learns, and other events.
• Identify, qualify leads, and close new clients across Ontario, supporting the team in other provinces as needed.
• Plan and execute trade shows and external events to promote Normac.
• Represent Normac at industry association events, golf tournaments, and other gatherings.
• Host and manage virtual presentations, ensuring a seamless experience for participants.
• Support the proposal sales cycle as required.
• Develop marketing strategies to maximize business opportunities.
• Collaborate with internal teams to meet client needs and ensure satisfaction.
• Contribute to regional marketing materials, including blog posts and social media.
• Gain industry knowledge through education, publications, networks, and professional organizations.

Skills and Qualification Requirements :

• Perform administrative support or other duties as needed.
• 1-2 years of experience in sales, client relations, or marketing.
• Strong sales skills, including prospecting, negotiating, and closing.
• Excellent interpersonal, communication, and presentation skills.
• Positive, energetic, and professional attitude focused on client satisfaction.
• High emotional intelligence and adaptability to various audiences.
• Ability to strategize, understand markets, and identify growth opportunities.
• Consistent track record of meeting targets.
• Ability to work independently and as part of a team; self-motivated.
• Strong multitasking and attention to detail.
• Analytical and problem-solving skills.
• Proficiency in Microsoft Office; experience with CRM software and graphic design is an asset.
• Must have a dependable vehicle for business travel, with expenses reimbursed per company policy.

What We Offer

Normac is a progressive employer offering a positive work environment, competitive salary, flexible schedule, social activities, and growth opportunities. We foster innovation, creativity, and collaboration, contributing to each other's success.

Recognized as Canada's leading Insurance Appraisal company, Normac is committed to high standards, service, and professionalism, capturing significant growth opportunities and maintaining market leadership.

We provide a solid foundation, entrepreneurial environment, and opportunities for personal growth where ideas and people matter.

Benefits :

• Group benefits including Employee Assistance Plan
• Group RRSP matching plan
• Birthday day off
• Three weeks paid vacation plus extra time at Christmas
• Paid sick and personal days
• Employee rewards and recognition program