Client Relations Associate

Convertiqq; Vancouver; On-site; CAD 42,000 - 62,000; Full time

Job summary

Convertiqq in Vancouver is seeking a Client Relations Associate who enjoys conversations, creating positive experiences, and working with people face-to-face. You will be an important part of the customer experience, helping create meaningful interactions while developing communication, relationship-building, and business skills.

This role emphasizes learning in your first 90 days, building trust with customers, and contributing to campaign success through feedback and outstanding service.

Qualifications

• Learn how customer relationships contribute to campaign success.
• Develop confidence in customer-facing environments.
• Understand products, services, and customer engagement strategies.
• Build strong customer relationships through meaningful conversations.
• Manage customer experiences from introduction through to completion.
• Become a trusted and reliable member of the campaign team.
• Consistently deliver outstanding customer experiences.
• Support campaign growth through customer feedback and relationship-building.
• Position yourself for future leadership and development opportunities.

Responsibilities

• Learn how customer relationships contribute to campaign success
• Develop confidence in customer-facing environments
• Understand products, services, and customer engagement strategies
• Build strong customer relationships through meaningful conversations
• Manage customer experiences from introduction through to completion
• Become a trusted and reliable member of the campaign team
• Consistently deliver outstanding customer experiences
• Support campaign growth through customer feedback and relationship-building
• Position yourself for future leadership and development opportunities

Skills

Customer service

Relationship building

Communication

Teamwork

Face-to-face

Job description

If you're someone who enjoys conversations, creating positive experiences, and working with people face-to-face, this could be the opportunity you've been looking for.

As a Client Relations Associate, you'll become an important part of the customer experience, helping create meaningful interactions while developing valuable communication, relationship-building, and business skills.

What Success Looks Like In Your First 90 Days

• Learn how customer relationships contribute to campaign success
• Develop confidence in customer-facing environments
• Understand products, services, and customer engagement strategies
• Build strong customer relationships through meaningful conversations
• Manage customer experiences from introduction through to completion
• Become a trusted and reliable member of the campaign team
• Consistently deliver outstanding customer experiences
• Support campaign growth through customer feedback and relationship-building
• Position yourself for future leadership and development opportunities

Who Thrives Here

• Team players
• Competitive and driven individuals
• Hospitality, retail, customer service, and sports backgrounds
• People who enjoy learning and personal development

Why Apply?

• Ongoing coaching and support
• Weekly earnings and performance bonuses
• Supportive and ambitious team culture
• Fast-track progression for high performers

Applications are reviewed regularly, and shortlisted applicants will be contacted within 1-3 business days.