Client Relations Associate

Portia Promotions; Dieppe; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Client Relations Associate, where your communication and negotiation skills will shine. In this dynamic role, you will engage with clients to understand their needs and present tailored solutions that align with their goals. Your proactive approach will nurture relationships, maximizing revenue potential through upselling and cross-selling. Collaborating closely with sales and marketing teams, you'll manage the sales pipeline and ensure timely follow-ups, driving leads through the closing process. This is an exciting opportunity to contribute to a dedicated team focused on delivering exceptional service and maintaining client trust.

Qualifications

• Strong communicator with a talent for building rapport and trust.
• Proven experience in sales or client relations with a successful track record.

Responsibilities

• Engage with prospective clients to understand their needs and present tailored solutions.
• Nurture relationships with existing clients to identify upsell opportunities.

Skills

Communication Skills

Negotiation Skills

Sales Experience

Relationship Management

Organizational Skills

Tools

CRM System

Job description

At Portia, our reputation speaks volumes in the eyes of our clients. They trust us because we prioritize their needs and deliver exceptional service that keeps them coming back. Our customers love us, and at the heart of this success is our dedicated team, whose hard work and commitment to excellence drive everything we do. As a Client Relations Associate, you will be integral to maintaining this trust and ensuring our clients feel valued every step of the way.

In this dynamic position, you will be responsible for driving sales through effective relationship management and negotiation skills. Your key responsibilities will include:

1. Engaging with prospective clients to understand their needs and present tailored solutions that align with their goals
2. Nurturing relationships with existing clients to identify upsell and cross-sell opportunities, maximizing revenue potential
3. Conducting product demonstrations and presentations that effectively communicate the value of our offerings
4. Collaborating closely with the sales and marketing teams to strategize on closing deals and meeting targets
5. Managing the sales pipeline and ensuring timely follow-ups with leads to drive them through the closing process
6. Maintaining accurate records of client interactions and deal progress in our CRM system

What We’re Looking For:

1. A strong communicator with a talent for building rapport and trust with clients
2. Proven experience in sales or client relations, with a track record of successfully closing deals
3. Excellent negotiation and persuasion skills, with the ability to navigate objections effectively
4. A proactive, goal-oriented mindset with a passion for achieving results
5. Strong organizational skills and attention to detail, ensuring nothing falls through the cracks

Please submit your resume to apply.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Internet Publishing