Client Partner, Commerce

Lazer Technologies; Toronto; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

Lazer Technologies is seeking a Client Partner to manage strategic relationships with key commerce clients. In this role, you will advise C-suite stakeholders and guide initiatives that align with client goals while collaborating with internal teams. The position offers autonomy and the chance to influence product direction in a high-trust environment, suited for individuals adept at building partnerships and spotting opportunities.

Benefits

Work From Anywhere

Unlimited PTO

Regular Team Retreats

Qualifications

• Experience navigating enterprise sales processes.
• Exceptional relationship-building skills with executive stakeholders.
• Comfortable working cross-functionally with teams.

Responsibilities

• Own and nurture relationships with 3–5 strategic commerce clients.
• Work cross-functionally with internal teams to propose new initiatives.
• Act as a strategic thought partner for clients.

Skills

Relationship-building

Strategic growth

Communication

Education

5+ years in client-facing roles

Background in product management or strategy

Job description

Join to apply for the Client Partner, Commerce role at Lazer Technologies

Join to apply for the Client Partner, Commerce role at Lazer Technologies

Get AI-powered advice on this job and more exclusive features.

Lazer is a world-class digital product studio composed of 80+ senior engineers and designers with backgrounds from companies like Apple, Google, Coinbase, and more. With our product experience, we have designed, engineered, and grown products from $0 to $200M in revenue.

Clients seek out our help because we have the talent to deeply understand their needs and provide industry, technical, or product insights that are uniquely valuable to their efforts. Our clients range from early-stage startups and venture studios to recognizable commerce brands and exciting enterprises. Some of our notable clients include Google, Shopify, Coinbase, Alchemy, Hinge, OVO, DIMO, and more.

We are a remote-first organization headquartered in Toronto, Ontario, with employees worldwide. We believe in providing the best experience possible for all Lazerites by fostering a strong community through regular events, company vacations, competitive compensation, unlimited PTO, and more!

Join Lazer and help us solve problems and build the next generation of products!

The Role

We’re looking for a Client Partner to own and grow strategic relationships across 3–5 of our most important commerce clients — many of whom are building on Shopify. You’ll be the trusted advisor to their C-suite, uncovering product opportunities, identifying high-impact initiatives, and helping them navigate the complexities of scaling world-class commerce experiences.

You’ll work cross-functionally with internal teams (design, engineering, product, and leadership) and externally with client stakeholders to identify, shape, and guide new project opportunities. While this isn’t a quota-carrying sales role, you will help drive growth by influencing roadmap decisions, surfacing upsell opportunities, and crafting solutions that align with client goals.

This is a high-trust, high-autonomy role for someone who thrives at the intersection of product, relationships, and strategic growth.

What You’ll Do

• Own and nurture relationships with 3–5 strategic commerce clients
• Build trusted partnerships with client C-level stakeholders and decision-makers
• Identify and shape new project opportunities that align with client goals and Lazer’s capabilities
• Act as a strategic thought partner — helping clients design world-class commerce experiences
• Work with internal teams to scope, estimate, and propose new initiatives
• Navigate sales motions in complex organizations (e.g., approvals, legal, budgeting)
• Help ensure smooth transitions between pre-sale and delivery teams
• Provide visibility into account health, risks, and growth opportunities
  
  

What We’re Looking For

• 5+ years of experience in client-facing roles across product, consulting, or growth
• Background in product management or product strategy, with comfort in technical conversations
• Experience navigating enterprise sales processes or leading strategic accounts
• Exceptional relationship-building skills with executive stakeholders
• Strong commercial instincts — you can spot, shape, and articulate opportunities clearly
• Comfortable working cross-functionally with product, design, and engineering teams
• Excellent communication and storytelling skills
• Highly organized and able to juggle multiple accounts and stakeholders
  
  

Nice to Have

• Experience working with Shopify or other commerce platforms
• Previous roles in software engineering or product design
• Experience at a digital consultancy, product studio, or agency environment
• Familiarity with enterprise SaaS, headless commerce, or composable architecture
  
  

Benefits & Perks

• Work From Anywhere: Choose your workspace — all you need is strong wifi and a passion for building!
• ️ Work / Life Balance: We believe in our team’s ability to have it all; a great career, and time to unplug and live…you know...life.
• ️ Unlimited PTO: Everyone needs a break. Take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind.
• Regular Team Retreat: Join us for a week of team bonding at amazing destinations. Recent trips include the Dominican Republic, Cancun, and Hawaii — plus ones welcome.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Software Development

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