Client Partner

Rodan Energy Solutions Inc.; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

RRSP Match

Job summary

Rodan Energy Solutions Inc. is seeking an account manager to build strong client relationships and drive new business opportunities in the energy sector. With over five years of experience in account management or sales, you will manage a multi-million ARR portfolio while supporting clients in meeting their sustainability goals. The role is hybrid, based in Mississauga, and offers a competitive salary, bonus, and benefits package, along with a strong culture focused on personal and professional growth.

Qualifications

• 5+ years of experience in customer success, account management, or sales roles.
• Track record of meeting multi-million ARR retention quotas.
• Experience in the energy, utilities, or oil & gas sectors preferred.

Responsibilities

• Build and maintain strong relationships at both site and corporate levels.
• Drive upsell and cross-sell opportunities within existing accounts.
• Manage a multi-million ARR portfolio.

Skills

Customer success experience

Account management

Sales skills

Emotional intelligence

Self-learning of technical concepts

Job description

About Us

At Rodan Energy, our mission isMaking Sustainable, Attainable.As a leading North American energy services company, we provide innovative energy solutions that help clients reduce energy costs and GHG emissions, support electrification, and enhance grid efficiency. With over 20 years of expertise, we’re trusted by North America’s largest energy users, power producers, and utilities.

Why Join Rodan

• Thriving Industry: Join a rapidly growing sector at the forefront of innovation and sustainability, shaping the future of energy management.
• Meaningful Sales Impact: Represent trusted, high-value solutions with a strong track record of client success and a 98% retention rate—giving you confidence in what you're selling.
• Top Talent & Strong Culture: Work alongside passionate professionals in a collaborative environment that values initiative, rewards results, and supports your growth as a sales leader.

What Makes This Role Great

• High-Impact Role with Clear Growth Opportunity: You’ll play a key role in expanding Rodan’s footprint by building strong client relationships and identifying new business opportunities. With a focus on both strategic growth, solution-based selling, and operational excellence, your efforts will directly impact revenue and client success across the energy sector.
• Promote Solutions That Make a Difference: You’ll represent trusted energy solutions that help clients reduce costs, improve reliability, and meet their sustainability goals. This is your chance to make a real impact by solving meaningful challenges in a fast-changing industry.
• Poised for Personal and Professional Growth: This is more than just account management—you’ll have the opportunity to grow your territory, earnings, and career as Rodan expands across Canada and the U.S.
• High Autonomy, Backed by Support: You’ll manage your pipeline and accounts in your own style with support from a collaborative team, sales leadership, and marketing resources. We give you the tools and trust you need to succeed.
• Resources for Success: Access to a strong CRM, marketing support, technical subject matter experts, and an operations team that ensures smooth service delivery—so you can focus on building relationships and closing deals.

Key Responsibilities

• Build and maintain strong relationships at both site and corporate levels, acting as the customer’s internal advocate.
• Drive upsell and cross-sell opportunities within existing accounts, with a focus on growth and retention.
• Maintain a high retention rate and proactively renew contracts.
• Manage a multi-million ARR portfolio and prioritize across key, mid-market, and regional accounts.
• Support onboarding and educating clients on Rodan’s offerings, ensuring smooth transitions from sales to account management.
• Bring a collaborative attitude when coordinating with sales, marketing, technical operations, field services, and energy markets to resolve client issues and deliver solutions.
• Maintain accurate CRM records and ensure data quality.
• Represent Rodan at industry events and stay informed on market trends.
• Develop account plans and maintain regular touchpoints based on account tiers.
• Navigate internal systems and processes to solve customer problems, often requiring cross-team collaboration.
• Advocate for the customer internally, ensuring timely responses and brand-aligned service delivery.

Key Requirements

• 5+ years of experience in customer success, account management, or sales roles.
• Track record of meeting multi-million ARR retention quota along with driving new business.
• Track record of managing a large number of accounts and streamlining segmentation based on business value.
• Experience in the energy, utilities, or oil & gas sectors preferred, but also open to candidates with experience in complex solutions.
• Familiarity with field services, metering, and data submission workflows is a plus.
• Strong emotional intelligence and customer‑centric approach.
• Ability to self‑learn technical concepts and reduce reliance on internal support.
• Clear and concise communication, especially in high‑stakes or escalated situations.
• Valid driver’s license.
• Location: Hybrid - Mississauga HQ (3 days per week expected).

Rodan Benefits Include

• Competitive salary and bonus.
• Benefits package.
• RRSP Match.

Please note that a criminal background check will be conducted as part of our hiring process.