Client Implementation Specialist (2+ yrs exp. customer-facing, billing/revenue software req.)

twiceasnice Recruiting; Toronto; Remote; CAD 100,000 - 120,000; Full time

Job summary

A high-growth SaaS company is seeking a Client Implementation Specialist to manage client implementation projects for billing and revenue operations. This remote role involves collaborating with finance leaders to ensure customized solutions and a seamless go-live experience. Ideal candidates will have experience in client-facing implementations and a solid understanding of financial operations.

Qualifications

• 2+ years of experience in customized billing/revenue/financial platform implementation.
• Experience with customer-facing implementations.

Responsibilities

• Lead client implementation projects from requirements gathering to go-live.
• Collaborate with finance and RevOps stakeholders to align business needs.
• Manage data migration and oversee multiple projects simultaneously.

Skills

Problem Solving

Collaboration

Proficiency with MS Excel

Job description

Client Implementation Specialist – Billing/Revenue/Financial Software
Location: must reside in Canada
Salary: $100,000 - $120,000 CAD
Job Type: Full-Time | Remote
Typical Hours: Monday-Friday; ~45 hours/week
Travel: 1-2 times per year (Internationally, and to US)
Start Date: ASAP
Sponsorship is not available

Client Implementation Specialist – Billing/Revenue/Financial Software Description

Our client, a high-growth SaaS company, is looking for a Client Implementation Specialist to join their team remotely in Canada. In this role, you will manage multiple implementation projects simultaneously, helping clients automate their billing and revenue operations. In this client-facing role, you’ll work closely with finance and RevOps leaders to configure customized solutions, integrate platforms, and ensure a seamless go-live experience. If you have experience implementing customized B2B billing/revenue or other financial software for external clients and enjoy problem-solving, this is a great opportunity to work with innovative companies and cutting-edge technology.

Client Implementation Specialist – Billing/Revenue/Financial Software Responsibilities

• Lead client implementation projects from requirements gathering to go-live
• Collaborate with finance, RevOps, and C-suite stakeholders to align business needs
• Configure system settings and integrations, ensuring compliance with business requirements
• Identify client use cases and tailor technical solutions accordingly
• Manage data migration, field mapping, and revenue recognition configurations
• Oversee multiple projects simultaneously, ensuring deadlines are met
• Partner with internal teams, including solution architects and product specialists
• Provide support during hypercare to ensure a smooth transition

Client Implementation Specialist – Billing/Revenue/Financial Software Qualifications

• 2+ years of customized billing/revenue/financial platform implementation experience required
• Experience with different billing models, revenue recognition, or deferred revenue required
• Experience with multiple customer-facing implementations (vs internal deployment) required
• Basic understanding of accounting principles and financial operations required
• Proficiency with MS Excel is required
• Ability to travel internationally required