Client Experience Specialist for Family Estate Planning

WizeHire, Inc; Montérégie; On-site; CAD 62,000 - 70,000; Full time

Job summary

A legal services firm in Montérégie seeks a Client Experience Coordinator to enhance client interactions and support firm operations. You will assist clients from initial contact through ongoing relationship management while coordinating events and ensuring effective administrative processes. With 1-2 years in an office setting and strong communication skills, you will help create a positive client experience. Compensation ranges between $45,000 and $50,000 yearly.

Qualifications

• 1-2 years of experience in a professional office setting.
• Previous client service, sales, and/or administrative experience preferred.

Responsibilities

• Assist prospective clients during their initial contact with the firm.
• Maintain regular contact with clients throughout their lifetime with our firm.
• Coordinate client check-ins and satisfaction surveys.

Skills

Exceptional interpersonal and communication skills

Highly organized

Detail-oriented

Comfortable using CRM systems

Positive, team-oriented attitude

Tools

Microsoft Office

HubSpot

Job description

A legal services firm in Montérégie seeks a Client Experience Coordinator to enhance client interactions and support firm operations. You will assist clients from initial contact through ongoing relationship management while coordinating events and ensuring effective administrative processes. With 1-2 years in an office setting and strong communication skills, you will help create a positive client experience. Compensation ranges between $45,000 and $50,000 yearly.