Client Care Supervisor

RNS Health Care Services Inc; Vaughan; Hybrid; CAD 60,000 - 70,000; Full time

Job summary

RNS Health Care Services Inc. seeks a Client Care Supervisor (RPN) to lead a dedicated PSW team delivering in-home and community-based care in York Region.

You will ensure quality care, regulatory compliance, and staff development in a supportive, patient-centered environment. The role requires RPN certification with current College of Nurses of Ontario registration, CPR/First Aid, a valid driver’s license, and willingness to work in a community/home setting.

Qualifications

• Leadership experience managing PSWs in home care or retirement settings.
• Strong communication with clients, families, and healthcare professionals.
• Ability to organize multiple priorities and ensure regulatory compliance.

Responsibilities

• Oversee and mentor PSWs to deliver high-quality care.
• Ensure care delivery meets regulatory standards.
• Conduct staff evaluations and training for growth.
• Collaborate with nurses and physicians on care plans.
• Build trusting relationships with clients and families.
• Identify improvements in care delivery and implement solutions.

Skills

Leadership

Team management

Communication

Organization

Education

RPN Certification (Ontario)

CCNO Registration in good standing

Tools

CPR Certification

First Aid Certification

Job description

Client Care Supervisor
RNS Health Care Services Inc.

Service Area:York Region

Employment Type:Full-Time | Salaried

Clinical Population:Geriatric and Adult | Community-Based Services

Salary:$60,000.00 - $70,000.00

Make a Meaningful Impact Every Day!

Are you a Registered Practical Nurse (RPN) who is passionate about leading a team to deliver exceptional care? Do you thrive in a collaborative environment that values compassion, leadership, and innovation? If so, join RNS Health Care as our next Client Care Supervisor (RPN) and help us shape the future of home care services.

About the Role

As a Client Care Supervisor (RPN), you’ll lead and mentor a dedicated team of Personal Support Workers (PSWs), ensuring our clients receive exceptional care that meets regulatory standards. Your role will be pivotal in supporting our staff in community settings, collaborating with healthcare professionals, and fostering strong client relationships.

If you have experience in home care or a similar setting and are passionate about enhancing the quality of life for others, this is the opportunity you’ve been looking for.

What You’ll Do

• Lead with Purpose: Supervise and guide a team of PSWs, fostering a culture of excellence and compassion.
• Ensure High Standards: Oversee daily operations, ensuring care delivery aligns with all regulatory standards.
• Support Professional Growth: Conduct performance evaluations, provide training, and mentor PSWs for continuous improvement.
• Collaborate for Success: Work with nurses, physicians, and other healthcare professionals to create and execute care plans.
• Enhance Client Relationships: Build trust with clients and their families by addressing concerns and ensuring satisfaction.
• Drive Innovation: Identify areas for improvement in care delivery and implement effective solutions.

What We’re Looking For

• Strong Leadership: Proven ability to motivate, and drive team performance while fostering a culture of accountability and excellence.
• Proven Experience: A background in home care or retirement home settings is a strong asset.
• Strong Communicator: Excellent interpersonal skills to connect with clients, families, and team members.
• Organizational Excellence: Exceptional problem-solving skills and the ability to manage multiple priorities effectively.

Qualifications

• RPN Certification is mandatory
• Current registration in good standing with the College of Nurses of Ontario
• Current CPR and First Aid certification.
• Valid driver’s license and access to a reliable vehicle.
• Proof of a negative TB skin test (2-step Mantoux).
• Clear Vulnerable Sector Police Check (completed within the last 6 months).

Why This Role is for You

• Be part of a forward-thinking organization dedicated to continuous improvement.
• Enjoy a dynamic role where no two days are the same.
• Take pride in knowing your work directly improves the lives of clients and supports the growth of your team.

About Us:

RNS Health Care Services Inc. is an accredited organization of professionals providing concerned, competent and compassionate health care services within our community since 1985. Canadian-owned and operated, offering services such as personal support, homemaking, respite care, palliative care, nursing, foot care and community clinics. Our caregivers care for clients in their homes, hospitals, retirement and nursing home facilities.

RNS Health Care Services Inc. is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. Reasonable accommodations are available, upon request, to candidates participating in the selection process. Should you require accommodation, please ensure to notify us in advance.

RNS Health Care Services Inc. does not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of the hiring process. All applications are reviewed and evaluated by our recruitment team.

This advertisement is posted to fill an existing vacancy within our organization.

RNS is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please visit our website at https://rnshc.com