Client Care Specialist - Daytime Growth

Handyman Connection of Victoria; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local home repair company is seeking a Client Care Representative in Victoria/Esquimalt. The role involves providing excellent customer support, scheduling appointments, and managing office tasks in a busy environment. Ideal candidates should have 3-5 years of experience in customer service or administration and possess strong communication and organizational skills. A positive attitude and the ability to make decisions independently are essential for success in this family-oriented workplace.

Benefits

Company parties

Competitive salary

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Vision insurance

Qualifications

• 3–5 years of experience in customer service or office administration
• Strong communication skills (phone and written)
• Good Microsoft Office and computer skills
• Ability to stay organized and self-directed
• Positive attitude and willingness to pitch in

Responsibilities

• Provide friendly and professional customer support
• Schedule appointments and coordinate projects
• Manage billing, follow‑ups, and office tasks
• Prioritize multiple tasks in a fast‑paced environment
• Use good judgment to resolve issues independently

Skills

Customer service expertise

Strong communication skills

Organizational skills

Proficiency in Microsoft Office

Positive attitude

Job description

A local home repair company is seeking a Client Care Representative in Victoria/Esquimalt. The role involves providing excellent customer support, scheduling appointments, and managing office tasks in a busy environment. Ideal candidates should have 3-5 years of experience in customer service or administration and possess strong communication and organizational skills. A positive attitude and the ability to make decisions independently are essential for success in this family-oriented workplace.