Client Care Representative - Personal Insurance Associate

HUB International

Armstrong

On-site

CAD 45,000 - 50,000

Full time

17 hours ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Extended health benefits

Disability insurance

RRSP matching

Paid-time-off benefits

Eligible bonuses

Commissions for some positions

Job summary

HUB International in Canada is seeking a Personal Insurance Associate who will help protect individuals' assets and provide outstanding client service with friendly, knowledgeable guidance on habitational, travel, and automobile insurance.

You will engage clients, follow up on leads, handle renewals, and strive to meet sales and retention goals while maintaining up-to-date knowledge of Personal Lines products. The role offers comprehensive benefits and opportunities for licensing support.

Qualifications

Minimum 1-year Personal Insurance experience.
Level 2 General Insurance License is an asset, but not required.
Strong communication and proactive client service skills.

Responsibilities

Engage with clients to understand their insurance needs and advise on Personal Insurance coverage.
Follow up on sales leads and referrals.
Process renewals and ensure accurate policy issuance.
Achieve sales and retention goals.
Maintain knowledge of Personal Lines and Auto products through ongoing education.

Skills

Personal Insurance experience

Communication skills

Sales-driven

Attention to detail

Customer service oriented

Job description

Hi, we’re HUB! We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity!

Are you a bright, outgoing, people-oriented person, who has an inner love for holiday parties? If so, this is the CAREER for you!

As a Personal Insurance Associate, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.

A day in the life –

Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)
Follow‑up regularly on sales leads and referral prospects
Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner
Achieve sales and retention goals and targets
Maintaining a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities

What You Will Bring To The Team –

Minimum 1-year Personal Insurance experience
Level 2 General Insurance License is an asset, but not required
Desire and proactive ability to deliver exceptional client service
Demonstrated ability to work in a high-volume, fast paced team environment
Keen eye for detail and high sense of urgency
Strong communication skills in both written and verbal
Demonstrated ability to drive sales initiatives
Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)

Salary Expectations –

The expected salary range for this position is $45,000 to $50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, eligible bonuses, and commissions for some positions.

Benefits

Extended health benefits
Disability insurance
RRSP matching
Paid‑time‑off benefits
Eligible bonuses
Commissions for some positions

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
We work hard and play hard! Get ready for our Staff Holiday Parties!!
Paid day off for your birthday – we want to celebrate you!
Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
Room to grow within the organization
Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision:

To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission:

To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values