Client Care Representative - Auto Insurance Trainee

HUB International; Cranbrook; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading North American insurance brokerage is looking for an Auto Insurance Trainee in Cranbrook, Alberta. This role involves selling insurance solutions and building strong client relationships. The company provides full training to help you achieve your Level 1 General Insurance License. Ideal candidates are energetic, goal-driven, and thrive in a fast-paced environment. Competitive salary expected around $40,000, with benefits and growth opportunities.

Benefits

Paid time off for your birthday

Paid day off for community volunteering

Growth and advancement opportunities

Comprehensive benefits and RRSP matching

Qualifications

• Self-starter mentality with a strong drive to succeed.
• Ability to build relationships and work collaboratively.
• Customer-first approach with a focus on service.

Responsibilities

• Sell auto insurance solutions to meet sales targets.
• Process various auto insurance transactions.
• Promote ICBC and private insurance products.

Skills

Strong drive to exceed performance and sales goals

Confident and outgoing personality

Detail-oriented and organized

Ability to multitask under pressure

Reliable and accountable

Thrives in a collaborative environment

Education

High school diploma or equivalent

Level 1 Insurance License (asset)

Job description

Overview

Hi, we’re HUB!

We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy—so you're always ready for tomorrow.

The Opportunity

Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it's a career with unlimited potential.

No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days.

As an Auto Insurance Trainee, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

A Day in the Life

• Build and maintain strong relationships with clients, teammates, and auto dealership partners
• Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
• Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
• Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
• Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

What You’ll Bring to Our Team

• A self-starter mentality with a strong drive to exceed performance and sales goals
• Confident, outgoing personality and a customer-first approach
• Detail-oriented and organized—someone who can multitask under pressure
• Reliable and accountable—you're someone your team can count on
• Thrives in a collaborative, high-energy environment
• High school diploma or equivalent
• Level 1 Insurance License is an asset—but not required

Salary and Benefits

The expected salary range for this position is $40,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International offers comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions for some positions. If you believe your qualifications and experience surpass the minimum requirements for this role, please submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.

Why Join HUB?

• Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
• We work hard and play hard!
• Paid day off for your birthday – we want to celebrate you!
• Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities
• Room to grow within the organization
• Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

Our Vision, Mission, and Values

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values: Entrepreneurship, Integrity, Teamwork, Accountability, Service.

If you value what we value, and like the perks along the way – Apply TODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to [e-mail] to request this. Only candidates selected for an interview will be contacted.

Accessibility: If you would like to contact us regarding accessibility, please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.