Client Advocate (Legal Systems)

Dragonfly Counselling & Support Centre (DCSC) is a non-profit, charitable organization that provides service to children, youth, and adults who have been impacted by sexual violence.

DCSC is seeking Client Advocates (Legal Systems) to join a project that supports and empowers vulnerable individuals within our community by providing comprehensive education, advocacy, and psychological support services while they navigate the legal system and related processes; including accompaniment for RCMP reports, court support, and hospital procedures related to sexual assault. This role is hybrid and requires both in-office work and frequent regular travel (including overnight stays). Accepting Applications from St. Paul, Lac La Biche, Athabasca, Cold Lake, Slave Lake, and Bonnyville.

Project: The Legal System Advocacy & Navigation (LSAN) project

Employment Type: FTE Hybrid (Term position – March 31, 2026.)

Number of Positions: 2

Responsibilities:

• Evaluate client needs, challenges, and assess suitability for service options relating to the legal system both immediate and long term (reporting, medical care, safety).
• Attend to legally required reporting of child sexual abuse, child pornography, sexual exploitation, etc. to ensure protection of minors and vulnerable populations.
• Assist clients in understanding and accessing legal system service options that best suit their needs.
• Accompany clients to appointments, RCMP reporting, or court proceedings related to sexual violence.
• Provide stabilization and coping techniques to mitigate impacts from acute trauma, maintain client safety, and create a support plan for clients considering or utilizing legal systems.
• Provide de-briefing options for participants of workshops, caregivers of survivors, and partners in the legal system that may be experiencing vicarious trauma.
• Provide outreach support (travel required) to survivors throughout DCSC service region, based on client need.
• Gather and organize documentation including information and data required for client case management, funding proposals, and public education initiatives.
• Provide support to all components of service at various locations including, but not limited to, consultation, involvement in agency events/fundraising, and assistance to all agency programs and locations.
• Build connections with key stakeholders, legal professionals, law enforcement, healthcare providers, and other social service agencies.
• Participate in community initiatives to improve legal accessibility and advocate for systemic change in response to sexual violence.

Qualifications & Experience:

• Post-secondary degree in human services required; equivalent combination of education and experience may be considered.
• Current or eligible for professional registration required.
• An understanding of women’s issues, social justice advocacy, diversity, and anti-oppressive practice is an asset.
• Experience working with vulnerable populations in a trauma-informed manner.
• Excellent communication and interpersonal abilities.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Proficient in MS Office and case management database.
• Clear Criminal Record and Child/Youth Intervention Check.
• Valid Class 5 driver’s license and access to a reliable vehicle.