Client Advisor Intern

Tobermory; Windsor; On-site; CAD 31,000 - 41,000; Part time

Benefits offered by this job

Total Rewards Program

World-class training program

Career development opportunities

Job summary

Royal Bank of Canada is seeking a Client Advisor Intern to join our Windsor branch on a part-time basis. The role focuses on engaging clients, delivering exceptional service, and identifying opportunities for advice and digital-enabled solutions.

You will work with RBC partners to provide comprehensive client care and grow relationships while learning essential financial concepts. The position requires strong communication, adaptability, and a willingness to obtain necessary credentials.

Qualifications

• The candidate must be goal-oriented with a client-first mindset.
• Excellent communication and emotional intelligence are essential.
• Digital literacy across devices is required.
• Flexibility to work varied hours.
• Willingness to learn and succeed in finance.
• Must demonstrate ability to learn financial concepts and obtain relevant credentials.
• Mutual Funds accreditation is required or pursued.

Responsibilities

• Engage with clients in-branch to deliver outstanding service and identify opportunities for advice and solutions.
• Educate and demonstrate using technology to enhance the client experience and retention.
• Build relationships with clients and RBC partners to deliver integrated solutions.
• Own and resolve client banking issues while adhering to compliance standards.
• Collaborate with team to deliver results and maintain client trust.

Skills

Client-focused

Communication skills

Emotional intelligence

Digital literacy

Flex hours

Willingness to learn

Financial concepts

Mutual funds accreditation

Rapport building

Data analysis

Job description

Royal Bank of Canada is located at 19 CROMER AVE:GRAND FALLS-WINDSOR. The company is currently looking for applications for the role of Client Advisor Intern. We are seeking a motivated individual with strong interpersonal skills. The successful candidate will be expected to begin their duties as soon as possible. The open positions are for part time job.

Employer Name: Royal Bank of Canada
Position: Client Advisor Intern
Salary: $21 – $28 per hour
Work hours/week: 28
Employment type: Part-time
Location: 19 CROMER AVE:GRAND FALLS-WINDSOR

• The candidate will be responsible for proactively engaging with clients in the branch and delivering an outstanding service experience through transactions, while identifying opportunities for advice, solutions, digital enablement, and partner introductions.
• The candidate will be responsible for focusing on education and demonstration, leveraging technology to deliver a memorable client experience, drive solutions, and retain business.
• The candidate will be responsible for contributing to team results by listening and identifying opportunities to provide advice, introduce clients to RBC partner capabilities, or personally fulfil client solutions.
• The candidate will be required to take ownership of resolving and preventing client banking issues.
• The candidate will be responsible for cultivating and maintaining relationships with partners to work as one RBC team.
• The candidate must manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

Job Requirements

• The candidate must be a goal-oriented individual with a demonstrated passion for putting clients first.
• The candidate should possess strong drive and self-motivation, supported by excellent communication skills and emotional intelligence.
• The candidate will be required to demonstrate digital literacy across a wide range of devices such as smartphones, tablets, laptops, etc.
• The candidate must demonstrate personal flexibility to work flex hours.
• The candidate will be required to show eagerness to learn and a strong determination to succeed.
• The candidate must demonstrate confidence and the ability to learn financial concepts, along with a willingness to obtain the Investment Funds in Canada or the Canadian Securities Course.
• The candidate must have a proven track record in building rapport and maintaining client relationships within the financial, service, or retail industry.
• The candidate must hold Mutual Funds accreditation.
• The candidate will be offered a comprehensive Total Rewards Program that includes bonuses, flexible benefits, competitive pay, commissions, and stock where applicable.
• The candidate will be provided with a world-class training program in financial services.
• The candidate will have access to excellent career development and a variety of job opportunities across business and geographies.
• The candidate will be guided by leaders who support development through coaching and managing opportunities.
• The candidate will be part of a dynamic and collaborative team that is progressive and high-performing.

Job Skills

• The candidate must be comfortable adapting to changing situations and client needs.
• The candidate must be skilled in providing advice-based solutions to meet client needs.
• The candidate must have a client-focused approach in all interactions.
• The candidate must be skilled in uncovering client needs through thorough discovery.
• The candidate must have strong communication skills.
• The candidate must have a curious mindset and seek to understand clients and situations deeply.
• The candidate must have strong data analysis skills.
• The candidate should be familiar with digital platforms and devices.