Client Advisor Intern

RBC; Stratford; On-site; CAD 24,000 - 32,000; Part time

Benefits offered by this job

Total rewards

Flexible benefits

Career advancement

Sales training

World-class tools

Job summary

RBC in Stratford is seeking a part-time Client Advisor to assist clients with everyday banking, demonstrate digital banking tools, and refer opportunities to RBC specialists. You will proactively engage customers in-branch and in the community, delivering tailored financial solutions and a memorable service experience.

The role emphasizes education, relationship-building, and seamless service across devices, with a flexible schedule of 25 hours per week and ongoing sales training within a

Qualifications

• Must have passion for putting clients first in a hands-on, target-driven sales environment.
• Problem-solving and people skills with ability to build relationships and proactively connect with clients.
• Flexibility, eagerness to learn, strong personal ethics, and hunger for success.
• Digital literacy across devices (smartphones, tablets, laptops, etc.).
• Must be able to work all business hours.

Responsibilities

• Proactively engage with clients in the branch and community, uncovering banking needs and identifying sales and referral opportunities.
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience and drive sales.
• Respond to client-initiated contact, assisting with a full range of financial transactions.
• Actively listen and engage clients to understand their individual needs.
• Proactively take ownership of resolving and preventing client banking problems.

Skills

Adaptability

Advice Based Solutions

Client Centricity

Client Discovery

Communication

Curious Mindset

Data Analysis

Digital Literacy

Job description

Job Description

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems

  What do you need to succeed?

  Must-have

  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Must be able to work all business hours

  Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial or service industry
  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

  What’s in it for you?

  We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC

  Job Skills

  Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

  Additional Job Details

  Address: 966 ONTARIO ST:STRATFORD

  City: Stratford

  Country: Canada

  Work hours/week: 25

  Employment Type: Part time

  Platform: PERSONAL & COMMERCIAL BANKING

  Job Type: Regular

  Pay Type: Salaried

  Posted Date: 2026-08-20

  Application Deadline: 2026-08-27

  Our Employment Opportunities

  At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.