Client Advisor Intern

RBC; Pickering; On-site; CAD 26,000 - 32,000; Part time

Job summary

RBC is hiring a part-time Personal & Commercial Banking trainee in Pickering, Ontario. You will engage clients in-branch and the community, educate on digital banking, and assist with day-to-day transactions to build loyalty.

The role emphasizes problem-solving, relationship-building, and collaboration with partners to uncover opportunities. You will support clients across a range of banking needs, maintain strong client relationships, and contribute to a positive customer experience in a busy

Qualifications

• Demonstrated client-first mindset in a target-driven sales environment.
• Strong problem-solving and relationship-building abilities.
• Digital literacy across devices and platforms.
• Ability to work all business hours and manage multiple tasks.

Responsibilities

• Proactively engage with clients in-branch and community to uncover needs and identify sales opportunities.
• Educate clients and demonstrate digital banking tools to deliver memorable experience and drive sales.
• Assist with a full range of financial transactions and respond to client inquiries.
• Listen actively to understand individual client needs and resolve issues.
• Collaborate with RBC partners to maximize referrals and business opportunities.

Skills

Adaptability

Advice Based Solutions

Client Centricity

Client Discovery

Communication

Curious Mindset

Data Analysis

Digital Literacy

Job description

Job Description What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed? Must-have

• Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Must be able to work all business hours

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial or service industry
• Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

Job Skills Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address: 1340 KINGSTON RD:PICKERING

City: Pickering

Country: Canada

Work hours/week: 25

Employment Type: Part time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type Regular – Trainee (Trainee)

Pay Type Salaried

Posted Date 2026-08-19

Application Deadline 2026-08-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.