Client Advisor

Royal Bank of Canada; Greater Sudbury; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Total rewards program

Career advancement opportunities

World-class sales training & coaching

Job summary

Royal Bank of Canada in Greater Sudbury is seeking a client-focused banking professional to help clients with everyday banking and demonstrate digital solutions. You will onboard new clients, refer complex opportunities to specialists, and contribute to memorable experiences that build loyalty.

The role emphasizes proactive client engagement, problem-solving, and collaboration with RBC partners to meet sales and service goals in a dynamic, community-focused branch.

Qualifications

• Demonstrated passion for putting clients first in a hands-on sales environment.
• Strong problem-solving and relationship-building abilities with clients.
• Willingness to learn, ethical conduct and flexible work hours.
• Digital literacy across devices including smartphones and tablets.
• Ability to work all business hours and deliver client education.

Responsibilities

• Proactively engage clients in-branch and in the community to uncover banking needs and sales opportunities.
• Educate clients on digital banking tools and demonstrate solutions.
• Onboard new clients and refer complex opportunities to specialists.
• Respond to client inquiries with a full range of financial transactions.
• Listen actively to client needs and resolve banking problems, building relationships with partners.

Skills

Client-focused service

Sales orientation

Problem-solving

Digital literacy

Communication skills

Adaptability

Education

Mutual Funds accreditation

Job description

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you're demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• - Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• - Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• - Respond to client-initiated contact, assisting them with a full range of financial transactions
• - Actively listen and engage clients in conversation to further understand their individual needs
• - Proactively take ownership of resolving and preventing client banking problems
• - Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

• - Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
• - Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• - Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• - Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• - Must be able to work all business hours

Nice-to-have

• - Track record in building rapport and maintaining client relationships within the financial or service industry
• - Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

What's in it for you?

• - A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• - Continued opportunities for career advancement
• - World-class sales training, coaching, and development opportunities
• - Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
• - Opportunity to achieve great success and grow your career with RBC

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address: 1720 LASALLE BLVD:GREATER SUDBURY / GRAND SUDBURY City: Greater Sudbury / Grand Sudbury Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-10-29 Application Deadline: 2026-11-12 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.