Client Accounting Administrator SEPS / Voluntary Life, Bilingual

Coughlin & Associates Ltd; Ottawa; On-site; CAD 45,000 - 55,000; Full time

Job summary

A competitive benefits firm in Ottawa is seeking a Client Accounting Administrator responsible for providing administrative services for Single- and Multi-Employer Plans. The ideal candidate should have strong communication skills in both official languages and a post-secondary diploma, alongside experience in office environments. The role includes answering inquiries, preparing reports, and verifying billings. A competitive compensation package is offered.

Benefits

Competitive compensation and benefits package

Career development opportunities

Collaborative work environment

Qualifications

• At least 1 year of related work experience in an office environment.
• Strong mathematical and reconciliation skills.
• Experience in the benefits and/or insurance industry is a plus.

Responsibilities

• Answer telephone inquiries regarding coverage and terminations.
• Prepare premium reports and enter data for billings.
• Work extended hours as requested.

Skills

Microsoft Office

Bilingual communication skills

Data entry skills

Mathematical skills

Organizational skills

Education

Post-secondary diploma in a related field

Tools

Accounting software

Job description

Overview

Client Accounting Administrator SEPS / Voluntary Life, Bilingual

Job Summary

The Client Accounting Administrator provides administrative services to the Single- and Multi- Employer Plans and does so in such a way as to enable the smooth operation and administration of the plans. This includes answering telephone inquiries and corresponding with the employers and members of various plans on such matters as coverage, admissions, terminations, beneficiaries, etc.

The Client Accounting Administrator is also responsible for preparation of premium reports, data entry for billings and reports, customer service, and verification of billings and remittances.

Responsibilities

• Answer telephone inquiries and correspond with employers and members regarding coverage, admissions, terminations, beneficiaries, and related matters.
• Prepare premium reports, enter data for billings and reports, provide customer service, and verify billings and remittances.
• Work extended hours as requested to meet job demands and perform other duties as assigned by the manager.

Qualifications

• The Client Accounting Administrator requires a post-secondary diploma in a related field or equivalent training acquired from a combination of relevant work experience and education. At least 1 year of related work experience in an office environment is expected.
• Sound knowledge of Microsoft Office and standard office administration procedures.
• Excellent grammatical, spelling, and communication skills in both official languages.
• The demonstrated ability to learn and master new software and technology.
• Superior data entry skills and strong mathematical and reconciliation skills.
• Practical knowledge of accounting / bookkeeping theories and practices and banking procedures.
• The ability to maintain good public relations, both within and outside the organization.
• Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively.
• The ability to adhere to existing company policies and procedures.
• The ability to use tact and discretion to maintain information in the strictest of confidence.

The ideal candidate would also possess :

• Experience in the benefits and / or insurance industry.
• Experience using accounting software and processing electronic documents.

What’s in it for you?

We offer one of the most competitive compensation and benefits packages in the industry. We pride ourselves on career development and fostering growth. Our employees enjoy the opportunity to provide valuable feedback and collaborate on achieving goals. Coughlin’s team is truly one-of-a-kind. If you have what it takes to provide Service Beyond Expectations, apply today.