Client Accounting Administrator SEPS / Voluntary Life, Bilingual

Coughlin & Associates Ltd; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A dynamic organization is seeking a Client Accounting Administrator to enhance the smooth administration of employer plans. The ideal candidate will be bilingual with strong organizational and communication skills, proficient in Microsoft Office, and possess a diploma in a related field. The role involves administrative tasks, premium reporting, and customer interaction, all contributing to a service-oriented team dedicated to high standards.

Benefits

Competitive compensation and benefits package

Career development opportunities

Collaboration on achieving goals

Qualifications

• Post-secondary diploma in a related field or equivalent training.
• At least 1 year of related work experience in an office environment.

Responsibilities

• Provide administrative services to various employer plans.
• Prepare premium reports and perform billing data entry.
• Handle telephone inquiries and maintain customer service.

Skills

Knowledge of Microsoft Office

Excellent communication skills (bilingual)

Data entry skills

Organizational skills

Mathematical and reconciliation skills

Education

Post-secondary diploma in a related field

Job description

Client Accounting Administrator SEPS / Voluntary Life, Bilingual

Job Summary

The Client Accounting Administrator provides administrative services to the Single- and Multi- Employer Plans and does so in such a way as to enable the smooth operation and administration of the plans. This includes answering telephone inquiries and corresponding with the employers and members of various plans on such matters as coverage, admissions, terminations, beneficiaries, etc.

The Client Accounting Administrator is also responsible for preparation of premium reports, data entry for billings and reports, customer service, and verification of billings and remittances.

Qualifications

The Client Accounting Administrator requires a post-secondary diploma in a related field or equivalent training acquired from a combination of relevant work experience and education. At least 1 year of related work experience in an office environment is expected.

The Client Accounting Administrator must possess :

• Sound knowledge of Microsoft Office and standard office administration procedures.
• Excellent grammatical, spelling, and communication skills in both official languages.
• The demonstrated ability to learn and master new software and technology.
• Superior data entry skills and strong mathematical and reconciliation skills.
• Practical knowledge of accounting / bookkeeping theories and practices and banking procedures.
• The ability to maintain good public relations, both within and outside the organization.
• Strong organizational skills, the ability to prioritize and multi-task, and the ability to managetime effectively.
• The ability to adhere to existing company policies and procedures.
• The ability to use tact and discretion to maintain information in the strictest of confidence.

The ideal candidate would also possess :

• Experience in the benefits and / or insurance industry.
• Experience using accounting software and processing electronic documents.

The Client Accounting Administrator is responsible to work extended hours as requested or as required to meet the job demands, and must agree to do other duties as assigned by the manager.

What’s in it for you?

We offer one of the most competitive compensation and benefits packages in the industry. We pride ourselves on career development and fostering growth. Our employees enjoy the opportunity to provide valuable feedback and collaborate on achieving goals. Coughlin’s team is truly one-of-a-kind. If you have what it takes to provide Service Beyond Expectations, apply today.