Client Account Specialist

Rogers Communications, Inc.; Kitchener; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading telecommunications provider is seeking passionate individuals for their Door-to-Door Sales Team in the Region of Waterloo. You will sell home services including TV and Internet directly to customers. Candidates should possess strong sales and communication skills, and be available to work flexible hours. This role offers uncapped earning potential and great benefits.

Benefits

Uncapped earning potential

Strong pension plan

Employee discounts

Comprehensive health benefits

Virtual fitness memberships

Qualifications

• Ability to thrive in a sales environment and work independently.
• High motivation and interpersonal skills.
• Negotiation skills and ability to handle objections.

Responsibilities

• Sell a range of products to customers at their homes.
• Act on leads and generate new sales.
• Represent the company at events and follow up with inquiries.

Skills

Sales environment experience

Interpersonal skills

Communication skills

Negotiation skills

Flexibility

Job description

Overview

Our Residential team is proud to offer customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We are committed to delivering the best customer experience and keeping Canadians connected to the people and things that matter most. Rogers fosters an environment that supports personal growth, professional development, and an inclusive future for everyone.

Join the Rogers Door-to-Door Sales Team: we are excited to deliver best-in-class customer experiences and seek passionate individuals who can connect with customers in the field and champion Rogers services through door-to-door sales.

What You Will Do

• Sell a wide range of products, including Wireless, Cable, Hi-Speed Internet, and Home Phone, directly to customers at their homes.
• Act on provided leads and generate new residential sales in your territory.
• Represent Rogers with pride in the field, at special events, and when following up on customer inquiries.
• Build friendly, professional relationships with customers and promptly answer post-sales questions.
• Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority.

What You Bring

• Proven ability to thrive in a sales environment and work independently to achieve strategic goals.
• High motivation, excellent interpersonal, communication (verbal and written), and presentation skills.
• Negotiation skills with the ability to handle objections effectively.
• Availability to work flexible hours, including days, evenings, weekends, and holidays.
• Ability to work in various weather conditions and a valid driver’s license with a reliable vehicle for daily use.
• Ready to represent Rogers and apply now to embark on this door-to-door opportunity.

Benefits & Perks

• Uncapped earning potential with competitive base pay, commissions, and a vehicle allowance.
• Wealth accumulation options including a strong pension plan, RRSP, TFSA, and company-matched share purchase program.
• Employee discounts up to 50% on Rogers & Fido products and services.
• Comprehensive health benefits and mental health support, parental leave & top-up, and Employee and Family Assistance Program.
• Healthcare from home via virtual walk-in clinic; stay-fit with no-cost virtual fitness memberships.
• Giving Back through Rogers Gives Together, the company’s employee giving and volunteer program.
• Learning and growth opportunities through in-person training, virtual courses, mentorship, coaching, and collaboration.
• Diversity and inclusion commitments with employee resource groups supporting equity-deserving groups.

Additional Information

• Location: multiple locations in Ontario (e.g., Kitchener, Hamilton, London, Toronto, etc.).
• Schedule: Full time; Shift: Day; Travel up to 75%; Background checks including Canadian Criminal Record Check and Driver’s Abstract; Driver’s license required.
• Posting Category/Function: Sales & Door-to-Door; Requisition ID: 328960.
• Note: A pre-employment background check is required; a criminal background check is mandatory. In some provinces, a security worker license may be required and must be obtained before start date.

To support career growth and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four days per week starting October 6, 2025, increasing to five days per week effective February 2, 2026.

At Rogers, we believe a diverse workforce with equity and inclusion is core to making everyone belong. We consider all applicants and support candidates with disabilities throughout the recruitment process. For questions, please visit the Recruitment Process FAQ.