Client Account Manager, Mid-Market (Services)

Reddit, Inc.; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a motivated Client Account Manager to join their dynamic Mid-Market Sales team in Toronto. In this role, you will collaborate with Client Partners to help agencies and advertisers achieve their marketing objectives on a rapidly growing platform. You will manage relationships with existing partners, lead campaign launches, and provide insightful recommendations to enhance client success. This position offers a unique opportunity to work in a vibrant environment where your contributions will directly impact the company's growth and success. If you're passionate about advertising and eager to make a difference, this role is perfect for you.

Benefits

Registered Retirement Savings Plan with matching contributions

Income Replacement Programs

Family Planning Support

Mental Health & Coaching Benefits

Flexible Vacation

Global Days Off

Qualifications

• 4-7 years in advertising sales and account management.
• Strong understanding of customer marketing funnel.
• Exceptional communication and interpersonal skills.

Responsibilities

• Collaborate with Client Partners to meet clients’ marketing goals.
• Manage relationships with advertising partners to drive revenue growth.
• Lead campaign launches and deliver optimization recommendations.

Skills

Advertising Sales

Account Management

Customer Marketing Funnel

Upselling

Communication Skills

Data Analysis

Education

BA / BS Degree

Tools

Excel

Job description

Client Account Manager, Mid-Market (Services)

Toronto, Canada

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com .

We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Sales team in Toronto! As a Client Account Manager, you will closely collaborate with your Client Partners to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to work in person from our Torontooffice 1-2 days per week.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Strategically identify and pitch upsell opportunities to clients to contribute to account growth
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively identify areas of improvement and drive the execution of solutions
• Mentor and train other team members

Required Qualifications:

• 4-7 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Proficient at upselling with a proven track record of growing client spend
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience
• Registered Retirement Savings Plan with matching contributions
• Income Replacement Programs
• Family Planning Support
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days Off

#LI-ES1 #LI-onsite

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

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