Clerk/Unit Aide - Community South Fraser

Fraser Health Authority; Delta; On-site; CAD 35,183 - 37,498; Part time

Benefits offered by this job

Up to four weeks of vacation

100% employer-paid benefits

Defined municipal pension plan

Maternity top-up

50% subsidy on TransLink passes

Job summary

Fraser Health Authority is seeking a Casual Clerk/Unit Aide to join the Home Health team in Delta, BC. This role includes essential clerical responsibilities such as managing client intake, maintaining filing systems, and providing support to home health providers. Candidates must have a Grade 12 education, a medical office assistant certificate, and related experience. The position offers a salary range of CAD $25.54 - $27.22 per hour, with employer-paid benefits and vacation time.

Qualifications

• Grade 12 education plus Office Administration or Medical Office Assistant Certificate required.
• Valid BC Driver's license and access to a personal vehicle needed.

Responsibilities

• Provide reception services and manage incoming communication.
• Maintain filing systems and assist with client intake.
• Type and prepare various documents from rough drafts and instructions.
• Provide clerical support to home support providers.
• Process incoming and outgoing correspondence and organize meetings.
• Assist with office equipment maintenance and manage supply inventory.
• Maintain medical equipment in line with health regulations.
• Perform cleaning and sterilization of medical supplies.

Skills

Effective communication

Physical ability to perform duties

Ability to work independently

Equipment operation

Organizational skills

Typing speed 50 wpm

Knowledge of office procedures

Client rapport establishment

Knowledge of medical terminology

Knowledge of sterilization techniques

Business writing skills

Education

Grade 12

Office Administration or Medical Office Assistant Certificate

Job description

Salary

The salary range for this position is CAD $25.54 - $27.22 / hour.

Job Summary

We are currently hiring for a Casual Clerk/Unit Aide to join our Home Health team at Community South Fraser located in Delta, B.C.

Benefits

• Start earning up to four weeks of vacation in your first year
• Comprehensive 100% employer paid benefits
• Immediate enrollment in a defined municipal pension plan
• Maternity top-up (eligibility requirements to qualify)
• 50% subsidy on TransLink passes
• Eligibility based on employment status

Responsibilities

• Provides reception services for the designated office by operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature; receives visitors and refers to appropriate areas; assists with arranging and contacting other agencies to obtain client information, as required.
• Sets up and maintains a filing system for a variety of records such as client records, correspondence, reports, minutes, directories and personal information by creating and labeling files, developing forms, indexing materials and filing.
• Assists with client intake by scheduling and confirming client appointments, obtaining client information, completing required documentation, maintaining wait lists and sending information to relevant sources; inputs data and information into relevant computer system for the purpose of admitting and/or discharging clients; updates records on a regular basis, as required.
• Types correspondence, reports and documents from rough draft, general instruction and/or recording devices by utilizing various computer software; inputs client information, maintains registries, develops templates and types from handwritten draft or general instruction; prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the clients/families and others.
• Provides clerical support to home support providers by ensuring payment and client care for a designated area(s); enters data into a computerized system, sends service authorization forms and related forms to the home support provider to initiate service, change service and change client care level and/or client cost, where applicable; receives and reconciles data reports against client records, identifies any discrepancies and forwards information to the designated Home Health Professional for follow up.
• Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup; signs for receipt of packages and shipments.
• Arranges meetings/special functions by booking meeting rooms, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts; records and distributes meeting minutes, as directed.
• Assists others with the use of office equipment such as photocopiers, shredders, fax machines and other office software; carries out minor maintenance such as loading paper, removing paper jams, cleaning glass and changing toner cartridges; refers further maintenance required to Manager or designate for approval.
• Maintains and compiles statistics, as required by utilizing office software to track items such as nursing assignments; prints statistical reports as required.
• Coordinates off-site storage of records and archives; maintains records of what is stored off-site; locates offsite file and processes documentation for retrieval; completes necessary paperwork and arranges for records to be shipped to off-site storage, as required.
• Monitors and maintains levels of stationery, office supplies, medical and pharmaceutical equipment and supplies according to pre-determined levels by completing requisitions for signature and forwarding approved requisition to appropriate personnel.
• Receives and checks orders, restocks shelves, distributes supplies to staff as required and matches invoices and packing slips to ensure that supplies received are accurate; communicates with Home Health staff, central stores, local hospitals and pharmacies and other health departments regarding supplies and equipment.
• Cleans and sterilizes medical equipment and instruments in accordance with established procedures; prepares equipment and instruments for offsite sterilization; cleans and organizes supply areas and clinic rooms; clean service delivery rooms including dusting and washing shelves; cleans returned equipment and checks for repair.
• Maintains medical equipment and supplies by performing duties such as organizing repair/maintenance of equipment ensuring bottles of solution are correctly labelled in accordance with Workplace Hazardous Information Systems; delivers supplies and equipment to and from the hospital or other supply depot, as required.
• Performs other related duties as assigned.

Qualifications

• Grade 12, completion of an Office Administration or Medical Office Assistant Certificate and one (1) year recent related experience, or an equivalent combination of education, training and experience.
• Valid BC Driver's license and access to personal vehicle for business-related purposes, as required.

Skills And Abilities

• Ability to communicate effectively, both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to work independently and in cooperation with others.
• Ability to operate related equipment.
• Ability to organize and prioritize.
• Ability to type at 50 wpm.
• Knowledge of general office procedures.
• Ability to establish and maintain rapport with clients.
• Knowledge of medical terminology.
• Knowledge of nursing equipment including sterilization techniques and procedures.
• Business writing skills.

Employment Equity

We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of respect, caring and trust.