Clerk Typist Receptionist - Chronic Kidney Disease Program

Mackenzie Health; Richmond Hill; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare provider in Richmond Hill is seeking a Clerk Typist Receptionist to provide administrative support, including reception duties and data management in a dynamic healthcare setting. The successful candidate will possess a Secretarial/Office Administration certificate, with experience in Chronic Kidney Disease an asset. Excellent communication skills and the ability to handle varied tasks efficiently are essential. The position may require work at multiple sites.

Qualifications

• Experience in Chronic Kidney Disease management.
• Must have Nephrology Coding and Billing experience.
• Ability to prioritize effectively and manage a high volume of work.

Responsibilities

• Conduct reception duties including answering telephones and greeting patients.
• Compile statistics and prepare billing statements.
• Schedule appointments for clinics and follow-ups.

Skills

Interpersonal skills

Communication skills

Computer skills

Organizational skills

Education

Secretarial/Office Administration certificate

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Overview

The Clerk Typist Receptionist provides administrative and clerical support for the Program including telephone and reception duties, compiling statistics and preparing billing statements.

Contribute to safe, quality care by:

• Reception duties (answering telephones, filing, photocopying, faxing, etc.)
• Greeting patients as they check in for their visits
• Calling in patient unit re patient schedules
• Supporting Clinics and scheduling follow up appointments
• Scheduling for CVH
• Other duties as assigned

What must you have?

• Secretarial/Office Administration certificate from a recognized post-secondary institution.
• Working experience in Chronic Kidney Disease (data collection management, vascular access & scheduling) required.
• Must have Nephrology Coding and Billing experience.

What else do you bring?

• Able to discern relevant information to make effective judgments and decisions.
• Computer skills in a Windows environment with knowledge of a variety of computer programs/applications (i.e. Windows XP, Word, Excel, Microsoft, Outlook etc.).
• Excellent interpersonal and communication skills.
• Primary assignment at the Vaughan Satellite Site; however may be assigned to the Oak Ridge’s Satellite site or Mackenzie Health Richmond Hill site locations based on operational needs.
• Able to prioritize appropriately to effectively deal with a variety and volume of work.
• Proven interpersonal, communication and organizational skills.
• Demonstrates excellent written and verbal English skills.
• Ability to speak a second language, an asset.
• Self-motivated to work with minimal supervision.
• Strong organizational and administrative skills.
• Experience in statistical analysis an asset.
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others.
• Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring and values – Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

• Previous experience within the Clerk Typist Receptionist classification.

*This position is represented by OPSEU.

*You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.