Clerk - Tuberculosis Clinic - (213313)

Island Health; Victoria; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in healthcare seeks a dedicated Clerk to support the TB Clinic. This role involves providing essential clerical and receptionist services, maintaining accurate client records, and ensuring smooth communication within the clinic. The ideal candidate will have strong typing skills, proficiency in office software, and a commitment to excellent customer service. Join a team where patient and staff safety is paramount, and contribute to the continuous improvement of quality and safety in healthcare. If you thrive in a fast-paced environment and enjoy helping others, this opportunity is perfect for you.

Qualifications

• High school graduation with additional courses in office procedures.
• Two years of related office experience required.

Responsibilities

• Provides clerical and receptionist support for the TB Clinic.
• Maintains client records and handles incoming inquiries.

Skills

Typing (55 wpm)

Word processing

Spreadsheet applications

Database applications

Communication skills

Customer service

Organizational skills

Confidentiality

Education

High school graduation

Medical terminology course

Courses in word processing and office procedures

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Senior Clerk, TB, the Clerk provides clerical and receptionist support for the TB Clinic. Maintains client records by updating old information, recording new information including lab results, etc. Provides receptionist services for the Clinic by receiving and directing incoming calls and in-person inquiries; making referrals to services and responding to routine inquiries. Types routine and confidential reports and correspondence.

QUALIFICATIONS:

Education, Training And Experience

High school graduation supplemented with courses in word processing and general office procedures. Completion of a medical terminology course. Two years of related office experience which would include switchboard receptionist experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to type 55 wpm including the ability to set up correspondence, reports, etc.
• Ability to utilize word processing, spreadsheets, database applications and e-mail.
• Ability to prepare, maintain and control a variety of office records, documents, confidential correspondence files and related data with a high degree of accuracy and proficiency.
• Ability to communicate, orally and in writing, including a thorough knowledge of business English, spelling and punctuation.
• Ability to foster and maintain excellent customer/client relations.
• Ability to act with tact, confidentiality and discretion.
• Ability to interpret policies and procedures.
• Ability to organize workload and to deal with tasks simultaneously.