Clerk, Scheduling (CLK-CA62-007) - Bethany Calgary

BCS Bethany Care Society; Calgary; On-site; CAD 42,000 - 56,000; Full time

Job summary

Bethany Care Society in Calgary, Alberta, is seeking a Scheduling Clerk to provide essential support for staff scheduling, timekeeping, and data integrity within a health-care setting. The role emphasizes accuracy, timely documentation, and coordination with payroll and human resources.

The position requires 1–3 years of electronic scheduling experience, Grade 12 education, and strong English communication skills. This is a full‑time, on‑site role at Bethany Calgary.

Qualifications

• 1-3 years’ electronic scheduling experience, preferably in health care.
• Fluent in English.
• Experience with pay/premium codes and payroll impact.

Responsibilities

• Promotes service excellence by ensuring staff scheduling is efficient and accurate.
• Allocates and calls in relief staff to fill vacancies per collective agreements.
• Ensures all shift positions are filled with qualified staff.
• Maintains accurate scheduling documentation and forwards data to payroll.
• Processes vacation, leaves of absence, and terminations with proper authorization.
• Updates and maintains the staff scheduling system data.
• Provides scheduling reports when requested.
• Maintains communication between Scheduling Office, Departments, Payroll and HR.

Skills

Scheduling experience (electronic)

Interpersonal skills

Verbal communication

Written communication

English fluency

Union knowledge

Education

Grade 12 Diploma

Job description

About The Role

With a passion for care towards residents, families and team members, the Scheduling Clerk is accountable for the provision of outstanding support to team members within their designated scope of practice. The Scheduling Clerk accurately records employee data related to scheduling and ensures that all data is coded, captured, and processed accordingly.

What You Will Do

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Resident Centered Care: Promotes service excellence through ensuring that staff scheduling is completed in an efficient and accurate manner.
   • Responds to employee inquiries in an efficient, timely and service excellence focused manner.
   • Allocates and calls in relief staff to fill vacancies resulting from unfilled positions, vacations, leaves of absences, and sick leaves in accordance with the applicable collective agreements; distributes relief staff scheduling to nursing units.
   • Ensures that all required positions for each shift are filled with qualified staff members.
2. Documentation: Accurate, comprehensive and timely documentation of staff scheduling in alignment with Bethany policies and procedures.
   • Ensures that staff scheduling information is forwarded to payroll within the established timelines.
   • Ensures completion of day to day staff scheduling processes in accordance with established procedures and collective agreements.
   • Inputs all staff scheduling entries and time cards generated to verify accuracy of data.
   • Receives and processes requests such as vacation, leaves of absences, and terminations. Ensures that all appropriate authorization for each transaction is attained prior to processing.
   • Receives, reviews, and records all overtime hours received from units ensuring the correct authorization for payment.
   • Ensures accurate and complete information is provided on flow sheets, including authorization to pay.
   • Maintains information contained in the staff scheduling system, ensuring accuracy and completeness.
   • Ensures records on relief staff such as names, phone numbers, availability for work, suitable work areas and hours worked are accurate.
   • Provides scheduling related reports when requested.
3. Safety: Contributes to a safe environment for residents, the team and self by understanding and adhering to safety guidelines and practices at all times.
4. Team Work: Cares for and actively participates and assists other employees to achieve and maintain a responsible atmosphere of resident centered care.
   • Maintains effective communication, information flow and rapport between Scheduling Office, Departments, Business Office, Payroll, and Human Resources.
   • Liaises with scheduling team with regards to scheduling issues and determining error occurrences.
   • Reports any problems associated with scheduling to supervisor in a timely manner.

What You Bring

QUALIFICATIONS

1. Education
   • Grade 12 Diploma
2. Experience
   • 1-3 years’ of electronic scheduling experience, preferably in health care.
   • Previous experience with geriatrics is preferred
3. Additional Skills
   • Able to work effectively in a physically and mentally demanding environment.
   • Excellent interpersonal skills and strong verbal and written communication skills.
   • Experience observation, communication and problem solving skills.
   • Fluent in English.
   • An understanding of pay/premium codes and their impact on payroll, finance, budgets and benefits.
   • Experience using and complying with a variety of union agreements.

Position Information

Location: Calgary, Alberta

Site: Bethany Calgary

Site Address: 916 18A St NW, Calgary, AB T2N 1C6

Classification: Clerk, Scheduling (CLK-CA62-007) - Bethany Calgary

FTE: 1.00

Non- Union/Union: AUPE

Department/Unit: Scheduling Office - Calgary

Time Type: Full time

Position Type: Permanent

Shift & Hours of Work: Days (0745 - 1600)

Shift per Cycle: 20, 7.75 hour shifts in a 4 week cycle

Position Start Date: 2026-10-26

Position End Date: All applicants are thanked for their interest. Only those selected to move forward will be contacted.

Bethany Care Society is an equal opportunity employer.

Successful candidates will be required to obtain a Criminal Background Check and provide proof of all mandatory immunizations.

Bethany Care Society complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

By forwarding your resume to Bethany you are consenting to the collection and use of your personal information for this job competition. Your information will be kept strictly confidential.

Bethany is one of Western Canada’s largest not-for-profit providers of care, housing, and community services for seniors and persons with disabilities. Since 1945, Bethany has provided high-quality, person-centred care focused on the unique physical, emotional, and spiritual well-being of our residents and tenants. At Bethany, our employees are the backbone that supports our model of quality care. We celebrate a workforce rich in diversity, and our employees are rewarded through meaningful work experiences. Our employees are a part of something bigger than themselves—we are a team of multidisciplinary professionals committed to "Creating Caring Communities. For more information, check out this video about Working at Bethany