CLERK, RECREATION ADMINISTRATION

Job Description

JOB TITLE: CLERK, RECREATION ADMINISTRATION

DEPARTMENT: COMMUNITY SERVICES

POSTING NUMBER: 106608

NUMBER OF POSITIONS: 1

JOB STATUS & DURATION: Full Time Permanent

HOURS OF WORK: 35 hour workweek

LOCATION: Hybrid Model*– when working onsite, you will report to the location of 8 Nelson Street West

SALARY GRADE: 10

STARTING SALARY: $1,141.35 per week

JOB TYPE: Union

POSTING DATE: April 25, 2025

CLOSING DATE: May 2, 2025

Area of Responsibility

Reporting to the Coordinator, Administration, the administrative support staff within the Program Division will:

• Act as a customer contact point, providing service via phone and email.
• Manage customer accounts, including updates, login resets, and financial adjustments.
• Perform collection activities for defaulted accounts, communicate with customers, and escalate as needed.
• Reconcile daily transactions, prepare deposits, and investigate discrepancies.
• Process refunds, verify payment methods, and handle corporate memberships.
• Process accounts payable, validate invoices, and manage payroll and attendance records.
• Create and reconcile inventory packages, monitor inventory counts, and coordinate inventory movement.
• Provide training to concessions staff, ensure food handling standards, and manage donation and subsidized program requests.
• Handle third-party registrations and payments.

Selection Criteria

Education: High school diploma plus 1-2 years in Business Administration or equivalent.

Experience: 2-4 years in recreation, customer service, cash handling, and record keeping.

Licences & Certifications: Valid Ontario Class G driver’s licence, Food Handler’s Certification, Smart Serve Certification.

Skills & Assets: Proficiency in Microsoft Office, excellent communication, ability to work independently and in teams, willingness to work in multiple locations.

Note: Tests or exams may be part of the selection process.

LI-SE, #LI-Hybrid

Interview via video conference possible.

Applicants with relevant experience but without all educational requirements may be considered.

This position may undergo wage evaluation changes; details will be communicated. The hybrid work model is subject to change.

Apply online with reference #106608 before the closing date. Only shortlisted candidates will be contacted. A criminal record check is required. Participation in a voluntary survey on diversity and inclusion is part of the process. Regular email communication is essential for updates. Contact the Accessibility office for alternate formats.