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An established industry player in healthcare is seeking a dedicated and detail-oriented individual to join their team as a clerical support staff member. This role is essential in ensuring patient safety and quality service by performing a variety of complex booking and clerical tasks. You will be responsible for managing patient information, assisting with medical imaging, and providing exceptional customer service. If you are organized, possess strong communication skills, and have a passion for helping others, this opportunity is perfect for you to make a meaningful impact in the healthcare sector.
Job Description
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Coordinator, Support Services or delegate, performs a variety of complex booking, clerical, and receptionist duties, such as receiving and processing outpatient requisitions for procedures from physicians' offices; entering patient information into the Radiology Information System (RIS); checking in patients for scheduled appointments; manipulating and managing digital Medical Imaging images; printing and communicating test results; providing assistance to technical staff with patient lifting and positioning; and answering the telephone; mailing; and filing.
Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.