Clerk IV

Covenant Health Canada; Camrose; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Camrose, Alberta is seeking a Clerk IV - Staffing Clerk to provide essential scheduling support across Rural Sites. Responsibilities include managing staff schedules, ensuring data accuracy for payroll, and leveraging various scheduling applications. Candidates should have a high school diploma, significant healthcare scheduling experience, and excellent customer service skills. This full-time position offers a salary range of $26.06 to $31.68 per hour.

Qualifications

• Minimum 3 years of staff scheduling experience in healthcare.
• Excellent English communication skills, both written and verbal.
• Ability to work independently and within a team.

Responsibilities

• Provide staff scheduling support using ESP & ASC applications.
• Fill shifts due to vacation, leave, and illness.
• Maintain unit profiles and ensure desk operations run smoothly.

Skills

Staff scheduling experience

Customer service

Microsoft Office applications

Critical thinking

Attention to detail

Education

High School Diploma

Post-secondary certificate

Job description

1 week ago Be among the first 25 applicants

Your Opportunity:

Reporting to the Manager of the Rural Central Staffing Office, the Clerk IV - Staffing Clerk position provides staff scheduling support to all of the Rural Covenant Health Sites. The Staffing Clerk uses the ESP & ASC staff scheduling applications, and works within established staff scheduling processes to complete complex and often urgent staff scheduling tasks within short time lines in a busy, high pressure environment. You will ensure that employees are scheduled appropriately and employee pay data is captured in accordance with Covenant Health policies, procedures, and collective agreement provisions. You must enjoy providing outstanding customer service in a fast paced environment while adapting to frequent interruptions and shifting priorities. Your key responsibilities will include: filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave; anticipating staffing needs and informing managers of shifts that require further attention; entering data for payroll; and providing scheduling reports, records and statistical information. As a Full-Time clerk, you will have a consistent desk assignment and the opportunity to build solid relationships with the management teams at the site(s) you are supporting. The full-time clerk takes ownership of the desk and in conjunction with the RCSO & site leadership creates processes and procedures specific to the desk as required. You will attend meetings relevant to the desk whenever required, and be the first line of support for the site employees and management. The full-time clerk has the responsibility to ensure all unit profiles are maintained and up-to-date, and that the desk is running smoothly and efficiently. The full-time clerk is responsible for keeping the other RCSO employees up-to-date on all procedure and personnel changes.

Your Opportunity:

Reporting to the Manager of the Rural Central Staffing Office, the Clerk IV - Staffing Clerk position provides staff scheduling support to all of the Rural Covenant Health Sites. The Staffing Clerk uses the ESP & ASC staff scheduling applications, and works within established staff scheduling processes to complete complex and often urgent staff scheduling tasks within short time lines in a busy, high pressure environment. You will ensure that employees are scheduled appropriately and employee pay data is captured in accordance with Covenant Health policies, procedures, and collective agreement provisions. You must enjoy providing outstanding customer service in a fast paced environment while adapting to frequent interruptions and shifting priorities. Your key responsibilities will include: filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave; anticipating staffing needs and informing managers of shifts that require further attention; entering data for payroll; and providing scheduling reports, records and statistical information. As a Full-Time clerk, you will have a consistent desk assignment and the opportunity to build solid relationships with the management teams at the site(s) you are supporting. The full-time clerk takes ownership of the desk and in conjunction with the RCSO & site leadership creates processes and procedures specific to the desk as required. You will attend meetings relevant to the desk whenever required, and be the first line of support for the site employees and management. The full-time clerk has the responsibility to ensure all unit profiles are maintained and up-to-date, and that the desk is running smoothly and efficiently. The full-time clerk is responsible for keeping the other RCSO employees up-to-date on all procedure and personnel changes.

Description:

Description: The Clerk IV provides complex clerical support. The Clerk IV performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the AUPE General Support Services Collective Agreement.

Classification: Clerk IV

Union: COV AUPE GSS

Unit and Program: Rural Central Staffing Office

Primary Location: St. Mary's Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 28-JUL-2025

Employee Class: Regular Full Time

Date Available: 07-AUG-2025

Hours per Shift: 7.75

Length of Shift in weeks: 6

Shifts per cycle: 30

Shift Pattern: Days, Evenings, Weekends

Days Off: As Per Rotation

Minimum Salary: $26.06

Maximum Salary: $31.68

Vehicle Requirement: Not Applicable

Required Qualifications:

Required Qualifications: One year related post secondary certificate required. An equivalent combination of education and experience may be considered.

Additional Required Qualifications:

High School Diploma required as well as 3+ years staff scheduling experience in health care. Strong working knowledge of Microsoft Office applications required. Excellent command of the English language, both written and verbal is required and evaluated. High degree of customer service, both in-person and by phone/email, problem solving, conflict resolution, critical thinking, and interpersonal skills are required. Must have superior active listening and interpretative skills. Must have the ability to work independently with minimal direction and within a team environment. Must have demonstrated ability to pay close attention to detail with a high level of accuracy. Must have superior ability to organize and prioritize. Must be flexible and able to meet the demands of changing deadlines. Must be able to purposefully work with colleagues, partners and clients to achieve shared goals. An excellent attendance record, reliability and personal suitability must be demonstrated through employment references. Current Cover Letter and Resume required. Please note: Classifications Under Review.

Preferred Qualifications:

Preference will be given to applicants with Covenant Health Intermediate ESP education. Previous ASC experience and Timekeeping/payroll experience, as well as knowledge of the various applicable collective agreements and time reporting codes would be considered an asset.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Covenant Health Canada by 2x

Get notified about new Clerk jobs in Camrose, Alberta, Canada.

Letter Carrier - Delivery Agent and Postal Clerk

Instructional Assistant, Transition to Employment Wetaskiwin Campus

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.