CLERK I, PARKS (6-Month Contract)

City of Brampton; Brampton; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Clerk I for their Parks department. This temporary position offers a unique opportunity to engage in clerical and customer service tasks within a dynamic team. You will be responsible for managing customer service requests, performing data entry, and supporting departmental events. With a hybrid work model, you will enjoy flexibility while contributing to community services. If you have a passion for customer service and a knack for organization, this role is perfect for you. Join a forward-thinking organization dedicated to enhancing community experiences and making a positive impact in Brampton.

Qualifications

• High school graduation plus up to one year in Office Administration required.
• 2-4 years of experience in a clerical role is necessary.

Responsibilities

• Perform clerical, reception, and typing duties for Parks and Forestry.
• Provide quality customer service and manage electronic records.

Skills

Customer Service

Written Communication

Verbal Communication

Office Administration

Teamwork

Education

High School Graduation

Office Administration Program

Tools

MS Office (Word, Excel, PowerPoint)

IMS Database

Job description

Job Description

JOB TITLE: Clerk I, Parks
DEPARTMENT: Community Services
NUMBER OF POSITIONS: 2
JOB STATUS & DURATION: Temporary 6-months
HOURS OF WORK: 40 hour workweek variable hours
LOCATION: Hybrid Model*– when working onsite, you will report to the location of Williams Parkway Operations Centre
STARTING SALARY: $29.92 per hour
JOB TYPE: Union
POSTING DATE: December 09, 2024
CLOSING DATE: July 01, 2025

AREA OF RESPONSIBILITY:

Reporting to the Coordinator, Contracts, performs clerical, reception and typing duties for Parks, Maintenance & Forestry Section.

• Responsible for the delivery of quality customer service through the efficient operation of the IMS Customer Service system in the electronic recording, dispatching and closing of customer service requests, the telephone/paging/messaging system, and two-way radio communication.
• Provides front desk reception, receiving, sorting and preparing mail for section.
• Word processing and composing correspondence, including preparing and maintaining presentation materials.
• Provides support for electronic accounts payable and time card data entry functions.
• Receives payments by mail and in person; reconciles daily and monthly transactions on behalf of the Section, ensuring posting to the correct account and approvals are obtained.
• Provides regular reports to Finance, and updates as required.
• Assists with departmental events.
• Records applications and co-ordinates the recruitment of part-time seasonal staff.
• Costs monthly stores charges and garage work orders and prepares transfers.
• Meeting coordination, including minute taking and memo distribution.
• Provides recommendations for updates to portal and web-based pages, existing processes and procedures, and corporate file systems.
• Acts as backup for clerical staff.

SELECTION CRITERIA:

EDUCATION:

• High school (Grade 12) graduation plus an additional program of up to one year in Office Administration or equivalent.

REQUIRED EXPERIENCE:

• Over two (2) years, up to and including four (4) years.

OTHER SKILLS AND ASSETS:

• Proficiency with MS Office (Word, Excel, and PowerPoint).
• Experience with databases (IMS).
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
• Ability to work independently or as part of a team.

**Preference will be given to students that have a permanent residency in Brampton.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview: Our recruitment process will be completed with video conference technology.

If this opportunity matches your interest and experience, please apply online by clicking the button above by July 01, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.