Clerk Department 2nd Front End-FT

Jace Holdings Ltd.; Upper Tantallon; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a leading company in retail as a Clerk in the Front End department. You'll support the front end manager, manage personnel, and ensure excellent customer service. This role requires strong communication skills and the ability to work independently in a fast-paced environment.

Qualifications

• Minimum of 18 months of experience working in the front-end department.
• Full knowledge of department operations and skills.

Responsibilities

• Support the front end manager in overall operation of the front end department.
• Manage department personnel including scheduling and training.
• Create a shopping experience that engages customers.

Skills

Communication

Independence

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Job Title: Clerk Department 2nd Front End-FT
Requisition ID: 189455
Career Group: Store Careers
Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Nova Scotia
City: Upper Tantallon
Location: 0684 Tantallon Sobeys
Postal Code: B3Z 4R3

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Looking for an exciting and fulfilling place to work? You've come to the right place!

We love working with ambitious people who love food as much as we do. Whether it's your first job or you're ready for a new challenge, we have a career to fit your life.

Launched in 2010, FreshCo's commitment to delivering top quality products with lower prices and superior service to customers makes FreshCo stores a great place to work. Today, FreshCo and its franchise partners proudly operate 142 stores across Alberta, Ontario, Manitoba, Saskatchewan, and British Columbia.

Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff. Ensure operational excellence in retail merchandising, inventory management, and customer relations. Work closely with the Front End Manager to coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial results. Actively contributes to an environment of employee and customer engagement.

Here’s where you’ll be focusing:

• Create a coaching and development culture for all department employees, which embraces a passion for food
• Manage department personnel which includes scheduling, recruitment, performance management, and training
• Responsible for ensuring the communication of operational requirements/changes to front-end department employees

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide customer service to meet customer needs
• Merchandises front end racks and fixtures along with ordering of product
• Order and maintain inventory
• Process and resolve customer concerns and requests
• Execute winning conditions
• Execute SMART Initiatives

Policy/Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered
• Responsible for ensuring that OH&S, Food Safety, and other regulatory requirements and procedures are implemented and maintained
• Responsible for ensuring efficient operation of the department to achieve all financial targets and deliver on budgeted KPIs
• Balance cash office according to company policies and procedures
• Perform negative tracking procedures through Navistor
• Identify and correct cash discrepancies
• Perform payroll functions
• Personal/Professional Development
• Thoroughly understand all relevant company programs, attend training as required
• Maintain knowledge of current industry trends
• Employee Engagement
• Be known as the employer of choice by actively supporting an environment of employee engagement

Other Duties

• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• As requested by the company

What you have to offer:

• Ability to work independently in a fast-paced environment
• Above average communication skills (oral and written)
• Full knowledge of department operations and skills
• Proficient use of Microsoft Office Suite
• Full knowledge of total store operations and skills
• High school diploma
• Minimum of 18 months of experience working in the front-end department

FreshCo. and its franchise partners offer competitive total compensation packages that will vary by role, location, and store ownership. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.