Clerk 1 / Receptionist

SereneAID; Amherst; On-site; CAD 32,000 - 52,000; Part time

Job summary

The Government of Nova Scotia – NS Housing Corporation is seeking a Clerk 1 / Receptionist (ADM02) for a temporary backfill in Amherst, onsite 35 hours per week.

You will greet visitors, answer calls, manage front desk duties, and perform routine clerical tasks following established procedures. The role emphasizes accuracy, professionalism, organization and customer service.

Qualifications

• Grade XI education or equivalent required.
• Clerical experience or training/experience.
• Accuracy and attention to detail required.
• Strong verbal and written communication.
• Ability to handle reception/front-desk duties and switchboard.
• Ability to follow defined methods and procedures.
• Professional, courteous approach when dealing with the public.
• Work under direct supervision.

Responsibilities

• Greet visitors and assist the public professionally.
• Operate the office telephone and switchboard.
• Process, file, and organize correspondence.
• Maintain organized filing systems.
• Perform routine clerical tasks per procedures.
• Order office supplies and support equipment maintenance.
• Receive, sort, and distribute inter-office mail.
• Perform data entry and document processing.
• Provide general administrative support to staff.
• Ensure work is accurate under established methods.
• Handle interactions with the public and internal staff.
• Maintain confidentiality and discretion when handling information.
• Follow directions and work under supervision.

Education

Grade XI education or equivalent

Tools

Switchboard operation

Filing systems

Microsoft Office

Job description

Client: Government of Nova Scotia – NS Housing Corporation

Work Arrangement: 100% Onsite

Contract: October 5, 2026

Schedule: Monday to Friday, 7 hours per day

Hours: 35 hours/week

Contract Type: Temporary Contract

Position Overview

Our client, the Government of Nova Scotia – NS Housing Corporation, is seeking a Clerk 1 / Receptionist (ADM02) for a temporary backfill assignment in Amherst.

The successful candidate will provide front-desk, reception, clerical, and general administrative support while following defined and established methods and procedures. The position requires a strong emphasis on accuracy, professionalism, organization, and customer service.

Key Responsibilities

• Greet and assist visitors and members of the public in a professional and courteous manner.
  
• Operate the office telephone/switchboard and receive, screen, and direct incoming calls.
  
• Prepare, organize, process, and file correspondence and other office documentation.
  
• Maintain organized and accurate filing systems.
  
• Perform routine clerical and administrative tasks in accordance with established procedures.
  
• Order office supplies and support the maintenance of supplies for various office equipment.
  
• Receive, sort, distribute, and deliver inter-office mail.
  
• Perform routine data entry and document processing as required.
  
• Provide general administrative and clerical support to the office and staff.
  
• Ensure work is completed accurately and efficiently under established methods and procedures.
  
• Handle interactions with the public and internal staff professionally.
  
• Maintain confidentiality and exercise appropriate discretion when handling office information.
  
• Follow direction and work effectively under direct supervision.
  

Requirements

Mandatory Qualifications

Candidates must meet the following requirements:

• Grade XI education or equivalent.
  
• Related clerical experience, or an equivalent combination of training and experience.
  
• Experience performing standardized clerical and/or administrative tasks.
  
• Ability to work accurately while following defined and established methods and procedures.
  
• Strong attention to detail and accuracy.
  
• Good verbal and written communication skills.
  
• Professional and courteous approach when dealing with the public.
  
• Ability to perform reception/front-desk duties, including greeting visitors and operating a switchboard.
  
• Ability to prepare and file correspondence and maintain organized records.
  
• Ability to perform general office support duties, including handling mail and ordering office supplies.
  
• Ability to work effectively under direct supervision.
  

Preferred Experience

Preference may be given to candidates with experience in:

• Receptionist or front-desk positions.
  
• Clerical or administrative support.
  
• Government, housing, public-sector, or other office environments.
  
• Customer service involving members of the public.
  
• Telephone/switchboard operations.
  
• Document preparation and filing.
  
• Mail distribution and general office administration.
  
• Data entry and routine computer-based administrative work.