Clerical Support Associate, Medical Imaging

Humber River Health; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

An innovative healthcare provider is seeking a Clerical Support Associate to join their Medical Imaging team. This role involves managing patient reception and bookings, ensuring efficient clerical operations, and utilizing advanced technology to enhance patient care. The organization is committed to excellence and inclusivity, providing a supportive environment for staff and patients alike. Join a team that values compassion and professionalism, where your contributions will help shape the future of healthcare in the community. If you are driven, organized, and passionate about making a difference, this opportunity is perfect for you.

Benefits

Flexible Shifts

Employee Engagement Programs

Professional Development Opportunities

Health and Wellness Initiatives

Qualifications

• High school graduate with knowledge of medical terminology required.
• Experience in a clinical setting with Meditech and PACS systems preferred.

Responsibilities

• Responsible for patient reception and bookings, maintaining clerical functions.
• Monitor PACS messaging system for report requests and perform filing duties.

Skills

Medical Terminology

Customer Service Skills

Computer Skills

Organizational Skills

Communication Skills

Education

High School Diploma

Medical Office Administration Diploma

Tools

Meditech

PACS (Primordial)

Microsoft Office

Job description

Position Profile

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

We currently have an exciting opportunity for a Clerical Support Associate to join our Medical Imaging team.

Employment Status: Temporary Full Time
Duration: December 2025 - subject to change as per Article 3 – Management Rights
Hours of Work: Must be available for rotating shifts of days, evenings, weekdays, weekends and statutory holidays - subject to change as per Article 3 – Management Rights
Location: Humber River Health, Willson Site
Labour Group: LiUNA
Reporting Relationship: Manager, Medical Imaging
Hourly Rate: $29.111-$30.131

Responsibilities:

• Responsible for patient reception/registration and patient bookings where applicable.
• Maintaining clerical and communication functions on the unit.
• Responsible for filing of film bags and reports where applicable.
• Responsible to monitor the PACS messaging system (Primordial) for verbal report requests.
• Other related duties as required.

Requirements:

• Must be a high school graduate or equivalent.
• Knowledge of medical (radiology) terminology is required.
• Experience in Radiology and IMS(PACS) environment is required.
• Experience in Meditech module ITS(Radiology) is required.
• Experience in OBSP program is preferred.
• Medical Office Administration Diploma, preferred.
• Minimum of one year experience with Meditech Community wide scheduling module is preferred.
• Hospital experience is an asset.
• Minimum of one year recent clerical experience in a clinical setting is required.
• Computer skills required, keyboarding 40 wpm required.
• Must have excellent communication skills, both verbal and written.
• Excellent customer service skills required.
• Good working knowledge of multiple software applications including Microsoft Office.
• Good organizational skills required, including an ability to prioritize a varied, busy workload.
• Ability to work independently with minimum supervision, as well as work well within a team/group environment.
• Excellent attendance and discipline free record required.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.