Clerical Assistant, Career Services

University of Saskatchewan; Saskatoon; On-site; CAD 31,000 - 38,000; Full time

Job summary

University of Saskatchewan is seeking a Clerical Assistant for Career Services to provide front-line reception and quality customer service to students, employers, faculty and staff.

The role supports daily operations, handles inquiries, processes postings and payments, manages calendars and room bookings, and assists with events and office maintenance. A Grade 12 and a related certificate are required, with strong communication and computer skills preferred.

Qualifications

• Customer service and administration experience required.
• Experience in an educational setting is an asset.
• Strong communication skills and attention to detail; ability to edit content.

Responsibilities

• Greet visitors as front reception and first point of contact.
• Respond to in-person, phone, and email inquiries and triage issues.
• Process careerlink.usask.ca job postings and approve employer profiles.
• Receive and process debit/credit card payments.
• Perform daily opening and closing duties.
• Manage Outlook calendars and schedule office-wide meetings.
• Book rooms for on-campus events for employers and partners.
• Enter data into tracking documents and reports.
• Support events and coordinate room bookings for unit activities.
• Maintain office space and liaise with building staff for repairs.

Skills

Verbal communication

Written communication

Attention to detail

Content creation/editing

Education

Grade 12

Related post-secondary certificate

Tools

Microsoft Office (Teams, Word, Excel, Outlook, OneNote)

Job description

Clerical Assistant, Career Services

Career Services empowers students to achieve career success by leading, guiding, and partnering to advance career education at the University of Saskatchewan. Working in partnership with employers, our community and our USask colleagues, we facilitate students' access to opportunities, creation of connections, and preparation for and management of their careers. We also play a key role in supporting students in developing competencies (knowledges, skills, attributes) within their academic programs, and through experiential and work integrated learning opportunities.

Primary Purpose: The Clerical Assistant will provide clerical support within Career Services and act as the first point of contact for students, employers, faculty and staff, providing quality customer service.

Nature of Work: Reporting to the Employer and Community Engagement Coordinator, the Clerical Assistant will assist in the operations of Career Services by working cooperatively with other staff to ensure seamless customer service and efficiency with minimal supervision. The incumbent will be expected to have strong customer service experience as well as time management, critical thinking, organization and communication skills. They must comply with all relevant policies and procedures; complete assignments and support team efforts and projects as directed; and participate as an active and supportive member of Career Services demonstrating initiative and self-motivation where appropriate. This work is fast paced, moderately complex, with a high volume, excellent problem-solving skills and the ability to exercise good judgment critical. The incumbent must understand the impact of their work on the University context and ensure the quality of their work meets the needs and standards of the office. No travel, shift or weekend hours required.

Typical Duties or Accountabilities:

• Serves as Career Services’ front reception and first point of contact, greeting visitors and providing customer service.
• Responds to and redirects in-person, telephone, and email inquiries and triages inquiries, issues and concerns.
• Follows established guidelines to process careerlink.usask.ca job postings and approve employer profiles with good judgment.
• Receives and processes debit and credit card payments.
• Performs daily opening and closing duties.
• Manage office Outlook Calendars, and Schedule office wide meetings.
• Book rooms for various on-campus events for employers and community partners.
• Entering data into tracking documents.
• Providing clerical assistance and general support for events including the coordination of room bookings for unit events.
• Participating in professional development opportunities and team building activities.
• Maintains the physical office space including liaising with building and cleaning staff, coordinating repairs, and supporting the Director in establishing and implementing plans for short-term and long-term maintenance and upkeep of physical spaces.
• Manages inventory for unit including supplies, resources, furnishings, and equipment. Anticipates needs of the staff and unit and plans accordingly. Advises System Administrator on required purchases.
• Assists with employer registrations and waitlists for events.
• Assisting with administrative duties for Community Engaged Learning Projects.
• Overseeing & leading the office bulletin board renewals and updates.
• Document minutes during weekly Team Meetings and manage Team Meeting OneNote.
• Supporting office priorities and special events.
• Other duties as assigned.

Education: Completion of Grade 12 is required. Completion of a relevant certificate from a recognized post-secondary institution is required.

Experience: A combination of customer service and administration experience is required. Experience in an educational setting will be considered an asset.

Skills:

• Proven verbal and written communication skills with a strong attention to detail, and ability to create and edit content.
• Strong computer skills with proficiency in Microsoft Office including Teams, Word, Excel, Outlook and OneNote.
• Effective organization and time management skills, and demonstrated attention to detail.
• Ability to assess priorities and work in a self-directed manner, managing multiple tasks with competing timelines.
• Must be able to deal positively and effectively with stressful situations, and engage in constructive, collaborative relationships with cultural sensitivity.
• Demonstrated strong critical thinking skills and ability to exercise good judgment when problem solving.
• Ability to show initiative and proficiency in all facets of clerical work.

Department: Career Services
Status: Term 12 months with the possibility of extension
Employment Group: CUPE 1975
Shift: Mon-Fri, 8:30-4:30 pm
Full Time Equivalent (FTE): 1.0
Salary: The salary range, based on 1.0 FTE, is $22.74 - 27.69 per hour. The starting salary will be commensurate with education and experience.
Salary Family (if applicable): Operational Services
Salary Phase/Band: Phase 3
Posted Date: 10/7/2026
Closing Date: 11/25/2026 at 6:00 pm CST
Number of Openings: 1
Work Location: On Campus

The University of Saskatchewan aspires to be what the world needs and embraces equity, diversity and inclusion as foundational to excellence and innovation. We actively seek to create a welcoming environment where all individuals feel empowered to thrive, contribute, and grow. Applications from equity-deserving groups are encouraged as part of our ongoing efforts to reflect the diversity of the communities we serve: EDI Framework for Action. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and the Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan provides an accessible and inclusive workplace. Should you require support through any stage of the recruitment process, please contact us for assistance.