Clerical Assistant 1 (Seasonal)- Ohiopyle State Park

Commonwealth Of Pennsylvania; Antigonish; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a dedicated team as a Clerical Assistant 1, where your friendly demeanor and exceptional customer service skills will enhance the experience of park visitors. In this seasonal, full-time role, you will be responsible for greeting guests, processing payments, and ensuring smooth operations at the visitor center and campground. This position offers a unique opportunity to contribute to the enjoyment of nature for all while working in a vibrant environment. If you are passionate about helping others and creating memorable experiences, this role is perfect for you!

Qualifications

• Excellent customer service skills to enhance visitor experience.
• Ability to perform arithmetic calculations for payment processing.

Responsibilities

• Provide clerical support and serve as a receptionist at the park.
• Process fees, issue permits, and maintain visitor information.

Skills

Customer Service

Clerical Skills

Arithmetic Calculations

Education

High School Diploma

Job description

THE POSITION

Are you intrigued by the efforts that ensure our parks remain accessible for all to enjoy? As a Clerical Assistant 1, you will play an essential role in facilitating a seamless and delightful experience for our guests at the state park. Your friendly and welcoming attitude, along with your excellent customer service skills, will be key in creating a positive experience for all visitors. Your commitment to excellence will not only elevate the park's reputation but also create lasting memories for those who come to explore its beauty. Become a part of our dedicated team and help us ensure that every visit is a cherished one!

DESCRIPTION OF WORK

As a Clerical Assistant 1, you will provide clerical support within the park by ensuring the Ohiopyle visitor center, campground contact station, and launch area booth operate in a smooth and efficient manner. You will serve as a receptionist by greeting, screening, and directing visitors; answering telephone calls; and providing routine information about the park and local attractions. You will process fees, issue permits, check-in and register campers, and maintain the brochure rack. You will be responsible for performing arithmetic calculations related to processing payments, providing change, and handling credit card transactions through the park reservation system. Additionally, you will need to reconcile the cash drawer daily.

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information:

Seasonal, full-time position without benefits.

Shift hours and days vary due to operational need, with a 30-minute lunch

• Weekends, holidays, and all shifts as needed at 37.5 hours per week - 7-day operation.
• Telework: You will not have the option to telework in this position.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [e-mail].

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.