Cleaning Services Manager: Lead Ops & Client Satisfaction

BRIGHTER STAFFING AGENCY; Vancouver; On-site; CAD 52,000 - 76,000; Full time

Job summary

BRIGHTER STAFFING AGENCY is seeking a Cleaning Service Manager in Vancouver to lead the cleaning division, ensuring top-notch client service and efficient team performance.

The role requires 2+ years in management within cleaning, strong communication, and thorough knowledge of cleaning procedures and equipment. This position offers a hands-on leadership role in a dynamic team environment.

Qualifications

• Minimum of 2 years of experience in a managerial role, preferably in the cleaning industry.
• Proven track record of managing and supervising a team effectively.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and team members.
• Excellent organizational and time-management skills.
• Knowledge of cleaning procedures and protocols.
• Familiarity with cleaning equipment and supplies.
• Proficient in Microsoft Office and other relevant software.
• Ability to work independently and make sound decisions.
• Valid driver's license and access to a reliable vehicle.

Responsibilities

• Plan, organize, direct, control and evaluate the operations of an establishment providing services such as cleaning.
• Establish or implement policies and procedures for staff.
• Plan and control budget and inventory.
• Respond to inquiries or complaints and resolve problems.
• Manage contracts for advertising or marketing strategies.
• Hire, train and supervise staff.

Skills

Team management

Communication

Organizational skills

Decision making

Cleaning procedures

Cleaning equipment knowledge

Microsoft Office

Independent work

Driver's license

Tools

Microsoft Office

Job description

BRIGHTER STAFFING AGENCY is seeking a Cleaning Service Manager in Vancouver to lead the cleaning division, ensuring top-notch client service and efficient team performance.

The role requires 2+ years in management within cleaning, strong communication, and thorough knowledge of cleaning procedures and equipment. This position offers a hands-on leadership role in a dynamic team environment.