Class 4 Driver Guide Jasper Columbia Icefield

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading adventure company as a Driver Guide and immerse yourself in the breathtaking landscapes of Jasper. This role is perfect for those who love the outdoors and enjoy sharing memorable experiences with guests. You'll safely operate unique vehicles, provide engaging tours, and ensure a high standard of service. With a focus on teamwork and a passion for guest satisfaction, this position offers a dynamic work environment amidst stunning natural beauty. If you're energetic, dependable, and ready for an unforgettable summer, this opportunity is calling your name!

Qualifications

• Must hold a Class 4 License and have experience driving 24-seater buses.
• Strong guest service skills and ability to work in a team.

Responsibilities

• Safely operate coach buses and Ice Explorer vehicles for tours.
• Provide informative and entertaining tours to guests.
• Maintain cleanliness and safety of vehicles and surroundings.

Skills

Class 4 License

Guest Service Orientation

Organization Skills

Time Management

Driving Experience

Bilingual (Second Language)

First Aid Certification

Physical Fitness

Job description

Pursuit Collection
Jasper, AB
$20.50 an hour - Seasonal, Full-time

Job details
Pay: $20.50 an hour
Job type: Seasonal, Full-time
Shift and schedule: Rotating shift
Location: Jasper, AB

What will be your daily pursuit?
As a Driver Guide, you will contribute to making the Columbia Icefield Adventure and Columbia Icefield Skywalk experiences as memorable, entertaining and informative as possible for guests visiting from around the globe. A Driver Guide is responsible for safely operating various types of coach buses and unique Ice Explorer vehicles while delivering high-quality interpretive tour content in a professional and interactive manner, meeting the service goals and expectations of Pursuit.

What will you do in this job?

1. Providing guests with a full tour on the local area
2. Coordinating guests and tour groups on/off Coaches and/or Ice Explorers
3. Guest Surveying
4. Mechanical pre-trip/post-trip of assigned Coach or Ice Explorer
5. Responsible for the safe and proper operation/care and upkeep of your daily assigned Coach/Ice Explorer throughout the operating day including daily servicing/cleaning of the interior/exterior of assigned Coach or Ice Explorer and assisting as required for exterior cleaning
6. Ensuring all windows are kept clear and clean throughout the operating day
7. Avoiding both physical and mechanical damage to the equipment
8. Ensuring passengers are not in areas where vehicles are moving and properly seated during the tour
9. Responsible for safely loading and unloading passengers on your coach being at the coach entrance at all times when passengers are loading/unloading
10. Rotating cleaning schedule of the Transfer Bay area’s, including washroom area and garbage clean up
11. Supporting Colleagues and Loading Staff with additional interpretive information, managing tour groups, tour departures and arrivals, loading and unloading of Coaches and Ice Explorers
12. Communicate with co-workers and management, forwarding observations and comments in a timely fashion
13. Uphold the high standard of environmental stewardship expected for all employees
14. Other duties as assigned

What skills and experience do you need for this job?

1. Class 4 Required (References Required)
2. Experience Driving 24 seater buses an asset
3. Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
4. Dedication to operating in a safe, reliable and courteous manner during the Class 4 licensing process and at all times while working as a driver.
5. Driving responsibly above all else and adapting the driving to road and weather conditions.
6. Guest service-oriented mindset and a passion for delivering memorable experiences
7. Ability to think on the fly and outside the box to solve problems with a positive attitude
8. Second language, an asset
9. Fluent and articulate in English, able to communicate and comprehend over two-way radio, required
10. Must be capable of manual duties (bend, stoop, squat and stretch), required
11. Must enjoy working outdoors, even in challenging mountain weather conditions
12. A fantastic sense of humor as well as a friendly, mature, energetic personality
13. Commitment to become an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
14. Mature, energetic, dependable and self-motivated
15. Enjoy working with a team in a busy, fast-paced environment
16. Must meet the Organization grooming and appearance standards
17. To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
18. Standard First-Aid or higher an asset

What will your work environment be like?

1. Beautiful. You’ll be working in the iconic, unforgettable and inspiring location.
2. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
3. Independent. You’ll spend your days in and around our amazing properties.
4. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
5. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required.

EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.