Claims Supervisor

Starr Underwriting; Toronto; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

A leading company in the insurance sector is seeking a Claims Supervisor for their Toronto office. This role involves supervising adjusters, ensuring quality, and assisting with administrative tasks while adhering to provincial licensing regulations. The company offers flexible working arrangements, a strong commitment to employee growth, and a culture of respect and collaboration.

Benefits

Pay and incentive plans that recognize performance excellence

Benefit programs for financial, physical, and mental wellness

Training programs for continuous learning and career progression

Sustainability programs contributing to the community

Culture of respect, collaboration and inclusion

Qualifications

• 3-5 years of leadership experience.
• Minimum 5 years functional/technical experience.
• Fully Licensed Adjuster with CIP or FCIP and CRM designation preferred.

Responsibilities

• Supervise adjusters and monitor quality.
• Investigation and analysis of claims information.
• Manage human resources and maintain client relations.

Skills

Analytical skills

Problem solving

Mathematical skills

Management skills

Communication skills

PC-Based tools skills

Education

Bachelor's Degree or equivalent

Tools

MS-Windows

Outlook

Office

Job description

Job Description

We are currently recruiting for a Claims Supervisor to join our team in Toronto, ON. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The successful candidate will supervise adjusters, monitors quality, and assists manager with administrative tasks, strategy implementation and mentoring while completing files in accordance with provincial licensing requirements

Responsibilities

• Monitor adjusting practices
• Investigation, collection, and analysis of claims information
• Manage human resources
• Accurate recording, reporting and presentation of files
• Work with managers to maintain client relations
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records

Qualifications

• 3 to 5 years of leadership experience
• Bachelor's Degree or an equivalent combination of education and experience
• Minimum 5 years functional / technical experience
• Effective management and training skills
• Able to prioritize tasks effectively
• Strong analytical, problem solving and mathematical skills required
• Excellent verbal and written communication skills
• Effective PC-Based tools skills including MS-Windows, Outlook and Office along with the capability to learn custom applications
• Fully Licensed Adjuster with CIP or FCIP and CRM designation preferred

About Us - Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary:

• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion