Claims Specialist - Professional Lines, Canada Claims

AXIS Capital; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

AXIS Capital seeks a Claims Specialist to join their Canada Claims team. You will handle specialized technical claim processing for liability claims, collaborating with clients and external partners. The ideal candidate possesses a legal background, attention to detail, and excellent communication skills, contributing to a fast-paced, client-oriented environment.

Benefits

Comprehensive benefits package

Medical plans for family

Retirement plans

Tuition reimbursement

Paid vacation

Health and wellness programs

Qualifications

• Previous experience handling claims or litigation in a legal or multiline insurance environment.
• Ability to work as part of a team and meet deadlines in a dynamic environment.
• Strong attention to detail and open-mindedness.

Responsibilities

• Analyze liability and damages issues for claims and maintain documentation.
• Negotiate settlements and manage external adjusters.
• Maintain relationships with brokers and provide support to underwriters.

Skills

Negotiation

Communication

Interpersonal skills

Attention to detail

Customer service orientation

Education

Bachelor’s degree

Law degree or CIP designation

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking, and superior risk-adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined, and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Claims Specialist – Casualty & Specialty Canada Claims

How does this role help us to succeed?

AXIS Insurance is a world leader in specialty lines insurance, including professional liability within the Canadian market. We are seeking a talented and dynamic claim professional to join our Canada Claims team as a Claim Specialist. This position will provide specialized technical claim handling for primary and excess liability claims under our GL, EIL, Design Professional, and other Specialty policies. The Claim Specialist will determine the nature of loss and scope of coverage, actively manage and collaborate with external counsel to drive claims toward resolution. This role is ideal for a motivated, curious, and technically proficient lawyer or claims professional with the initiative and pleasant demeanor to work in a team setting and support internal and external clients such as insureds, brokers, underwriters, operations, and third-party administrator (“TPA”) partners.

What will you do in this role?

1. Analyze liability and damages issues in connection with primary and excess claims, including maintaining appropriate documentation.
2. Analyze insurance coverage issues, draft coverage letters, and communicate positions to insureds and brokers.
3. Manage external adjusters and counsel, and collaborate with insureds in the defense and resolution of claims.
4. Negotiate settlements.
5. Evaluate the full pending of claims, including posting and maintaining accurate reserves.
6. Maintain and develop relationships with brokers, risk managers, general counsels, and vendors.
7. Provide data and analytic-based informational support to underwriters.
8. Support underwriters with marketing efforts, policy wording, and trending discussions.
9. Oversee, supervise, and guide TPA adjusters on behalf of AXIS.
10. Ensure prompt payment of losses and vendor invoices.

You may also be required to take on additional duties, responsibilities, and activities appropriate to the role.

About You:

We encourage you to bring your own experience and expertise. While some qualifications and experiences are preferred, we are open to discussing how your individual knowledge can contribute to fulfilling this role and helping us achieve our goals.

What you need to have:

• Previous experience handling claims, litigation, or related experience in a legal or multiline insurance environment.
• Ability to work as part of a team, interact with others, meet deadlines, and perform successfully in a fast-paced, dynamic environment.
• Great attention to detail, an open mind, and a customer service orientation.
• Excellent negotiation, communication, and interpersonal skills.

What we prefer you to have:

• French language abilities (strongly preferred).
• Bachelor’s degree.
• Law degree or CIP designation.

Role Factors:

In this role, you will typically be required to:

• Be in the office 3 days per week.
• Be available for occasional travel and offsite meetings.

What we offer:

You will be eligible for a comprehensive and competitive benefits package, including medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and more.