Claims Representative I - Fraud Triage Specialist_fr

Intact; Dieppe; Hybrid; CAD 50,000 - 65,000; Full time

Job summary

A leading company in the insurance sector is seeking a Fraud Triage Specialist to join their Investigative Services Unit. The role involves analyzing claims for fraud indicators, utilizing fraud analytic tools, and collaborating on innovative strategies. The ideal candidate will have claims experience, strong analytical skills, and a relevant educational background. This position offers a hybrid work model with various benefits, promoting diversity and inclusion in the workplace.

Benefits

Comprehensive Financial Rewards

Stock Purchase Plans

Flexible Retirement and Benefits

Wellness Accounts

Learning Resources

Inclusive Networks

Community Engagement Opportunities

Qualifications

• At least 2 years of claims experience in insurance.
• Knowledge of provincial auto insurance legislation.

Responsibilities

• Identify fraud indicators in insurance claims.
• Use fraud analytic tools to assess leads.
• Collaborate to enhance fraud detection strategies.

Skills

Analytical Skills

Decision-Making

Communication Skills

Data Analysis

Creative Thinking

Bilingual (English and French)

Education

University Degree

College Diploma

CIP Designation

Job description

Join to apply for the Claims Representative I - Fraud Triage Specialist_fr role at Intact.

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About the Role

We are looking for a Fraud Triage Specialist to join our Investigative Services Unit. You will be responsible for qualifying investigative tips and leads within our Claims department.

This position can be based in any of the following locations: Dartmouth, Nova Scotia; Dieppe, New Brunswick; St. John's, Newfoundland.

Key Responsibilities

1. Identify fraud indicators in insurance claims by collecting and analyzing information to determine if further investigation is necessary.
2. Use fraud analytic tools to review leads and assess their viability.
3. Manage and participate in project work with Investigative Services and other Claims departments to meet project goals.
4. Communicate effectively with stakeholders (internal and external) regarding leads, tips, and project updates.
5. Collaborate to enhance fraud detection strategies and support business initiatives.
6. Support AI initiatives and innovate investigative strategies.

Qualifications

1. At least 2 years of claims experience in auto, accident benefits, property, or casualty insurance.
2. Knowledge of provincial auto insurance legislation.
3. Strong analytical, decision-making, and communication skills.
4. University degree or college diploma, or equivalent experience.
5. Progress towards or completed CIP designation.
6. Data analysis skills and creative thinking.
7. Familiarity with AI applications in claims.
8. Bilingual in English and French is an asset.

What We Offer

Our hybrid work model balances remote and in-person interactions. Benefits include comprehensive financial rewards, stock purchase plans, flexible retirement and benefits, wellness accounts, learning resources, inclusive networks, and community engagement opportunities.

Our Commitment to Diversity and Inclusion

Intact values diversity and strives to create an accessible, inclusive workplace. We encourage applications from all qualified individuals, including women, Indigenous peoples, persons with disabilities, racial minorities, and members of the LGBTQ+ community. We are committed to equitable hiring practices and providing accommodations during the recruitment process.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Insurance, Financial Services, Software Development