Claims Manager (Construction)

NPL Canada; Sherbrooke; On-site; CAD 100,000 - 130,000; Full time

Job summary

WSN Construction, an affiliate of NPL Canada, is seeking a seasoned Claims Manager to join their team in Cambridge. This role involves managing construction claims, requiring technical expertise and claims management skills, while offering competitive compensation and a supportive team environment. The ideal candidate will have significant experience in project management and construction claims, and hold relevant degrees or certifications.

Benefits

Competitive compensation

Comprehensive health and retirement benefits

Collaborative and supportive team environment

Qualifications

• Minimum 10 years of project management experience in industrial construction.
• Proven expertise in construction claims management.
• Strong understanding of contract formats and legal frameworks.

Responsibilities

• Lead the analysis, strategy, and resolution of current construction claims.
• Manage project scope, schedules, budgets, and quality metrics.
• Oversee end-to-end execution of industrial construction projects.

Skills

Leadership

Problem-Solving

Negotiation

Education

Bachelor’s Degree in Construction Management

Master’s degree or relevant certifications (e.g., PMP)

Tools

Project management software

Job description

WSN Construction (an affiliate of NPL Canada) is a multi-trade contractor and fabricator established in 1996. As one of Canada’s premier multi-trade industrial contractors, WSN offers integrated capabilities across mechanical, electrical, civil, structural, fabrication, and equipment installation. With a proven track record in delivering complex, high-value projects, WSN Construction has the experience and expertise to serve as the general contractor of choice for projects of all sizes across a wide range of industries. Our commitment to quality, safety, and long-term client partnerships is at the core of everything we do.

Position Overview :

We are currently seeking a seasoned Claims Manager to join our team in Cambridge. This role will manage a number of active construction claims as a dedicated project, requiring both technical acumen and claims strategy expertise. In the longer term, the successful candidate may expand claims management responsibilities within the Centuri Construction Group or take on traditional Project Management responsibilities leading the delivery of new and ongoing construction projects.

Key Responsibilities :

Claims Management :

• Lead the analysis, strategy, and resolution of current construction claims related to past or ongoing projects.
• Work closely with legal advisors, project stakeholders, and technical teams to assess contractual positions and develop resolution pathways.
• Prepare and manage documentation and communications related to claims and disputes.
• Coordinate timelines, risk assessments, and resource allocation as a structured, project-based engagement.
• Oversee end-to-end execution of industrial construction projects, from planning and procurement to commissioning and closeout.
• Manage project scope, schedules, budgets, and quality metrics in alignment with internal standards and client expectations.
• Lead multidisciplinary teams, including subcontractors and consultants, ensuring alignment and accountability.
• Maintain effective communication with clients and stakeholders, resolving issues proactively.
• Ensure strict compliance with safety regulations, environmental standards, and corporate policies.

Qualifications :

• Bachelor’s Degree in Construction Management, Civil Engineering, or a related discipline.
• Master’s degree or relevant certifications (e.g., PMP) are assets.
• Minimum 10 years of project management experience in industrial construction (e.g., energy, heavy civil, manufacturing, or process facilities).
• Proven expertise in construction claims management, including claim preparation, defense, and negotiation.
• Strong understanding of contract formats and legal frameworks
• Excellent leadership, problem-solving, and negotiation skills.
• Proficient in project management software

What We Offer :

• Competitive compensation
• Comprehensive health and retirement benefits
• A collaborative and supportive team environment

Diversity, Equity, and Inclusion :

WSN Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and experiences

Accessibility :

WSN Construction is committed to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations during the recruitment or interview process, please let us know, and we will work with you to meet your needs.

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Construction Manager • sherbrooke, qc, Canada