Claims Investigator, Special Investigations

What it’s like to be a Northbridge Claims Investigator

As a Claims Investigator, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. The Claims Investigator is responsible for identifying and investigating allegations, irregularities, or potentially fraudulent activities of moderate complexity which directly affects the operational and financial interests of NBFC. The Claims Investigator is responsible for delivering Northbridge's industry leading service in accordance with established investigative best practices.

We want your talent

If you are great at:

1. Investigating fraudulent cases
2. Identifying and analyzing relevant evidence and other information
3. Presenting findings to groups of Claims Professionals
4. Providing extreme details on findings
5. Effectively managing a busy day to day schedule

You have:

1. Post-Secondary Education in an Insurance focused program or related program
2. Completed or working towards the CIP designation an asset
3. Minimum 7 years of experience in the Property and Casualty Insurance industry
4. A thorough knowledge of insurance claims and adjusting practices particularly those related to Commercial Auto Property Damage and Transportation and Logistics.
5. Strong experience with MS Office in particular ability to create dynamic presentations using MS PowerPoint
6. Ability to effectively communicate findings and evidence in a clear and direct manner

We really mean it when we say we put you first. Here are a few ways how:

1. Hybrid work! You get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
2. We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
3. We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
4. We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
5. NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance companies. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial, we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.